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- Tasks: Lead poker operations, support dealers, and ensure smooth game play.
- Company: Join Grosvenor Casinos, a vibrant and inclusive workplace.
- Benefits: Flexible shifts, competitive pay, and a dynamic team environment.
- Why this job: Be at the heart of the action and enhance guest experiences.
- Qualifications: Experience in poker supervision and strong leadership skills required.
- Other info: Embrace a fast-paced casino environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you a natural leader with a passion for poker? We’re looking for someone who thrives in a fast‑paced, high‑energy environment to take charge of our poker operations. We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations.
You’ll be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time.
QualificationsTo be successful, you’ll need a solid background in poker or table games supervision, strong leadership and communication skills, and a cool head under pressure. A keen eye for detail and a passion for customer service are essential. Ideally, you’ll hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.
Additional InformationIf you’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Poker Supervisor in Newcastle upon Tyne employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Supervisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the poker scene! Familiarise yourself with the latest trends and strategies in poker. This will not only boost your confidence but also show potential employers that you're genuinely passionate about the game.
✨Tip Number 2
Network like a pro! Attend poker events, join online forums, and connect with industry professionals. Building relationships can open doors and give you insider info on job opportunities that might not be advertised.
✨Tip Number 3
Practice your leadership skills! Whether it’s through volunteering or taking on roles in community events, showing that you can lead a team effectively will make you stand out as a candidate for the Poker Supervisor role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Grosvenor Casinos. Don’t miss out on being part of something special!
We think you need these skills to ace Poker Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Poker: When writing your application, let your love for poker shine through! Share your experiences and what makes you excited about the game. We want to see that you’re not just applying for a job, but that you genuinely care about the poker community.
Highlight Your Leadership Skills: As a Poker Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or resolved conflicts. We’re looking for someone who can keep their cool under pressure!
Be Detail-Oriented: In the world of poker, every detail counts! Make sure your application is free from typos and errors. A well-structured application shows us that you have a keen eye for detail, which is crucial for maintaining compliance and ensuring smooth operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team at Grosvenor Casinos!
How to prepare for a job interview at Grosvenor Casinos Limited
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, different game types, and common strategies. Being able to discuss these confidently will show your passion and expertise in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or resolved conflicts in high-pressure situations. This role requires strong leadership, so demonstrating your ability to guide and support others will be key.
✨Understand Compliance and Regulations
Familiarise yourself with gaming compliance and procedures relevant to the poker industry. Be ready to discuss how you would ensure that operations run smoothly and fairly while adhering to regulations.
✨Emphasise Customer Service Excellence
Think of specific instances where you've gone above and beyond for customers. In this role, delivering an exceptional guest experience is crucial, so showcasing your commitment to customer service will set you apart.
