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- Tasks: Lead a dynamic team to enhance the electronic gaming experience and drive performance.
- Company: Join Grosvenor Casinos, a leader in the gaming industry with a vibrant culture.
- Benefits: Enjoy flexible shifts, free onsite parking, and a supportive work environment.
- Why this job: Be part of an exciting team that values passion and performance in gaming.
- Qualifications: Experience in casinos or gaming, strong leadership, and customer service skills required.
- Other info: Embrace a diverse workplace and grow your career in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience in casinos, slot machines, or electronic gaming? Are you analytical with a sharp commercial mindset? If yes – this could be your next big move.
We are looking for a confident and enthusiastic Electronic Gaming Supervisor to take ownership of the electronic gaming experience and drive performance across our slots and e-tables. In this role, you’ll lead and develop a high-performing team, ensuring brand standards are met while delivering exceptional customer service. You’ll be responsible for growing revenue, managing KPIs, and optimising the performance of our electronic gaming machines by proactively driving stakes, controlling margins, and maximising profitability.
You’ll work closely with the Casino Manager and our central electronic support team to ensure our slots and e-table games are fully optimised for success in your club. If you’re ready to take charge and elevate the gaming experience, we want to hear from you.
Qualifications- Casino or Gaming Experience: Proven background in casinos, particularly with slot machines or electronic gaming tables, is highly desirable. Candidates with experience in operational hospitality may also be considered.
- Leadership Skills: Demonstrated ability to lead, support, and develop a team in a fast-paced gaming environment. Supervisors are expected to motivate staff and maintain high performance standards.
- Customer Service Excellence: Strong customer-facing skills are essential. You should be confident, approachable, and able to create a welcoming and engaging atmosphere on the gaming floor.
- Commercial Awareness: A sharp, analytical mindset with the ability to interpret KPIs, manage margins, and drive revenue growth across electronic gaming products.
- Regulatory Compliance: A solid understanding of UK Gambling Commission regulations & a Personal Functional Licence (PFL) holder.
If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone: At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Free onsite parking. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Electronic Gaming Supervisor in Liverpool employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Supervisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your contacts in the gaming industry, attend events, and join online forums. The more people you know, the better your chances of landing that Electronic Gaming Supervisor role.
✨Tip Number 2
Show off your skills! Prepare for interviews by practising answers to common questions related to leadership, customer service, and KPIs. We want to see how you can drive performance and create an engaging atmosphere on the gaming floor.
✨Tip Number 3
Research the company! Familiarise yourself with Grosvenor Casinos and their values. Understanding their approach to customer service and team dynamics will help you stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to the gaming experience.
We think you need these skills to ace Electronic Gaming Supervisor in Liverpool
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in casinos or electronic gaming. We want to see how your experience with slot machines or e-tables can bring value to our team!
Demonstrate Leadership Skills: We’re looking for someone who can lead and motivate a team. Share examples of how you’ve developed others in a fast-paced environment – it’ll really make your application stand out!
Customer Service is Key: Since this role is all about creating an exceptional gaming experience, let us know about your customer service skills. We love candidates who can create a welcoming atmosphere on the gaming floor!
Be Commercially Savvy: Show us your analytical side! Talk about how you’ve managed KPIs or driven revenue growth in previous roles. This will help us see your commercial awareness in action.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Know Your Gaming Stuff
Make sure you brush up on your knowledge of electronic gaming, especially slot machines and e-tables. Familiarise yourself with the latest trends and technologies in the gaming industry, as well as any relevant regulations from the UK Gambling Commission. This will show that you're not just passionate but also informed.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated staff or improved performance standards. Be ready to discuss your approach to developing team members and maintaining high morale on the gaming floor.
✨Customer Service is Key
Since this role is all about delivering exceptional customer service, think of specific instances where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and engage with guests, as this will be crucial in your interview.
✨Get Comfortable with KPIs
Brush up on your analytical skills and be prepared to discuss how you've used KPIs to drive revenue growth in previous roles. Show that you can interpret data effectively and make decisions that optimise performance. This will demonstrate your commercial awareness and readiness for the role.
