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- Tasks: Engage with customers, explain games, and ensure a fun gaming experience.
- Company: Join Grosvenor Casinos, the UK's favourite casino brand, at the heart of community entertainment.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for growth.
- Why this job: Be part of an exciting journey in a fun atmosphere while promoting safer gambling.
- Qualifications: Must be 18+, have a fantastic personality, and hold a PFL issued by The Gambling Commission.
- Other info: Open to working nights, weekends, and bank holidays; teamwork is key!
The predicted salary is between 24000 - 36000 £ per year.
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As an experienced dealer you will:
- Acknowledge, welcome and assist customers in gaming
- Understand the games, payouts and who are our high value members
- Connect with first time customers, explaining how the games are run
- Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
- Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager
Qualifications:
- A fantastic personality
- Holder of a PFL issued by The Gambling Commission
- Collaborate and work as part of the wider casino team
- Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
- Applicants must be 18+ & have right to work in the UK
Experienced Casino Dealer employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Casino Dealer
✨Tip Number 1
Familiarise yourself with the specific games offered at Grosvenor Casinos. Understanding the rules, payouts, and strategies for each game will not only boost your confidence but also impress the hiring team during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to connect with first-time players can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your understanding of safer gambling practices. Demonstrating your awareness of responsible gaming and how to identify signs of problem gambling will show that you prioritise customer welfare.
✨Tip Number 4
Flexibility is key in this role, so be prepared to discuss your availability. Emphasising your willingness to work nights, weekends, and bank holidays will demonstrate your commitment and adaptability to the team.
We think you need these skills to ace Experienced Casino Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Experienced Casino Dealer. Familiarise yourself with the games, customer interaction, and the importance of safer gambling.
Tailor Your CV: Highlight your relevant experience in the casino industry, especially any roles that involved customer service or gaming. Make sure to mention your PFL issued by The Gambling Commission prominently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Explain why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Personality
As an experienced casino dealer, your personality is key. Be sure to showcase your friendly and approachable nature during the interview. Remember, they want someone who can connect with customers and create a welcoming atmosphere.
✨Know the Games Inside Out
Familiarise yourself with the various games offered at Grosvenor Casinos. Be prepared to discuss the rules, payouts, and strategies for popular games. This will demonstrate your expertise and passion for the role.
✨Emphasise Customer Service Skills
Highlight your experience in providing excellent customer service. Share specific examples of how you've engaged with customers, especially first-timers, and how you ensured they had a great experience.
✨Understand Safer Gambling Practices
Be ready to discuss the importance of safer gambling. Show that you are aware of the signs of problem gambling and explain how you would handle such situations responsibly while ensuring a fun environment for all.
