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- Tasks: Create unforgettable experiences for guests on the electronic gaming floor.
- Company: Join Grosvenor Casinos, a vibrant and inclusive team.
- Benefits: Flexible shifts, a fun work environment, and opportunities for growth.
- Why this job: Be the friendly face that makes every gaming adventure memorable.
- Qualifications: Customer service experience and a positive, team-oriented attitude.
- Other info: Embrace a dynamic 24/7 casino atmosphere with exciting challenges.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, you’ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.
Your job goes beyond mere interaction; it\’s about infusing every moment with excitement and care, ensuring that each guest\’s visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.
Qualifications
- An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area
- Experience of working successfully in a hospitality role
- A positive attitude, great customer service and social skills
- A willingness to be a team player, ensuring high customer service standards are delivered
Additional Information
Be Part of What’s Next
If you\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Electronic Gaming Host employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Host
✨Tip Number 1
Get to know the gaming scene! Familiarise yourself with the latest trends in electronic gaming. This will not only help you connect with guests but also show your passion for the role when you chat with potential employers.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to enhance your customer service abilities. Being a friendly face is key, so the more comfortable you are interacting, the better!
✨Tip Number 3
Network like a pro! Attend gaming events or local meet-ups to meet industry folks. You never know who might have a lead on a job or can give you insider tips on landing that Electronic Gaming Host position.
✨Tip Number 4
Apply through our website! We love seeing applications directly from passionate candidates. Make sure to highlight your enthusiasm for creating memorable experiences in your application and during interviews.
We think you need these skills to ace Electronic Gaming Host
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and gaming shine through. We want to see how excited you are about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in hospitality. We love seeing how your skills align with the role of an Electronic Gaming Host, so don’t hold back!
Be Personable: Use a friendly tone in your written application. Remember, we’re looking for someone who can connect with our guests, so let your personality come through in your words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Grosvenor Casinos Limited
✨Know the Gaming Scene
Familiarise yourself with the electronic gaming offerings at the casino. Understand the different games and their appeal to guests. This knowledge will help you engage with customers and show your enthusiasm for the role.
✨Show Off Your People Skills
Prepare to demonstrate your customer service skills during the interview. Think of examples from your past experiences where you made a guest feel special or resolved an issue. This will highlight your ability to create memorable experiences.
✨Embrace the Team Spirit
Be ready to discuss how you work within a team. Share instances where you collaborated with colleagues to enhance customer satisfaction. This shows that you’re not just about individual performance but also about contributing to a positive team environment.
✨Bring Your Positive Vibe
Your attitude matters! Practice conveying enthusiasm and positivity in your responses. The interviewers will be looking for someone who can bring energy to the gaming floor, so let your personality shine through!
