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- Tasks: Manage transactions and ensure smooth cash desk operations in a lively casino environment.
- Company: Join Grosvenor Casino, a leading entertainment venue known for its vibrant atmosphere.
- Benefits: Enjoy flexible shifts, supportive team culture, and opportunities for career advancement.
- Why this job: Be part of an exciting team, enhance your customer service skills, and enjoy a dynamic work environment.
- Qualifications: Attention to detail, good numerical skills, and a passion for customer service are essential.
- Other info: Must be 18+ and available for night shifts and weekends in a 24/7 casino.
The predicted salary is between 24000 - 36000 £ per year.
Are you good with numbers and have a keen eye for detail? As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.
Maintaining customer confidentiality is vital in this role, alongside providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills. You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.
Qualifications- Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash - ensuring the cash desk always balances.
- An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test.
- Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.
- Previous casino cashier experience preferred, but not essential as full training can be provided.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Cashier employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier
✨Tip Number 1
Familiarise yourself with the casino environment and its operations. Understanding how a casino functions, especially the cash desk, will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your numerical skills and attention to detail. Practising quick mental calculations and ensuring accuracy in handling cash can help you feel more confident when discussing your capabilities with us.
✨Tip Number 3
Develop your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to handle customer interactions smoothly will be crucial in showcasing your fit for the Cashier position.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since this role requires night shifts and weekends, showing that you are adaptable and willing to meet these demands will make you a more attractive candidate.
We think you need these skills to ace Cashier
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your attention to detail and numerical accuracy in your application. Mention any experience you have with cash handling or customer service, even if it's not from a casino environment.
Showcase Customer Service Experience: Since providing first-class customer service is crucial for this role, include examples of how you've successfully interacted with customers in previous jobs. This will demonstrate your social skills and emotional intelligence.
Understand the Role: Familiarise yourself with the responsibilities of a cashier in a casino setting. Mention your understanding of the importance of confidentiality and compliance with cash desk legislation in your application.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Cashier position at Grosvenor Casino. Use keywords from the job description to ensure your application stands out to recruiters.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Showcase Your Numerical Skills
Since the role of a Cashier involves handling cash and chips, be prepared to demonstrate your numerical accuracy. You might be asked to perform quick calculations or solve basic math problems during the interview.
✨Emphasise Customer Service Experience
Highlight any previous experience in customer service roles. Discuss how you’ve handled customer inquiries or resolved issues, as this will show your ability to provide first-class service in a fast-paced environment.
✨Understand the Casino Environment
Familiarise yourself with the casino industry and its regulations. Showing that you understand the importance of confidentiality and compliance will impress the interviewers and demonstrate your commitment to the role.
✨Demonstrate Emotional Intelligence
Be ready to discuss situations where you've used your social skills to manage difficult interactions. This role requires great emotional intelligence, so sharing relevant examples will help you stand out.
