Assistant Manager

Assistant Manager

Gateshead Full-Time 31930 - 44702 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to deliver exceptional customer experiences at Mecca Bingo.
  • Company: Join a vibrant team at Mecca Bingo, known for its fun atmosphere.
  • Benefits: Enjoy a competitive salary, discounts, and funded training opportunities.
  • Why this job: Make a real impact on customer journeys while developing your leadership skills.
  • Qualifications: Proven leadership skills and a passion for outstanding customer service.
  • Other info: Exciting career growth opportunities in a dynamic environment.

The predicted salary is between 31930 - 44702 £ per year.

Job Description

  • Competitive Salary – £31,930
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme
  • Funded Apprenticeships and training for career development
  • Uniform provided- Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences

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Assistant Manager employer: Grosvenor Casinos Limited

At Mecca Bingo, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits that enhance your work-life balance. Our vibrant work culture fosters teamwork and personal growth, with access to funded apprenticeships and training opportunities to help you advance your career. Located in a lively environment, you'll enjoy generous discounts on food and drinks, as well as an industry-leading rewards platform, making every day at Mecca Bingo both meaningful and rewarding.
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Contact Detail:

Grosvenor Casinos Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Mecca Bingo's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired a team or improved customer experiences. We want to hear how you’ve made a difference, so be ready to share those moments during your chat.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a customer-focused role like Assistant Manager. Show up looking sharp and professional to reflect the high standards Mecca Bingo champions.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Assistant Manager

Leadership Skills
Team Management
Customer Service Excellence
Commercial Awareness
Coaching Skills
Operational Management
Motivational Skills
Results-Driven
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading and inspiring a team. We want to see how you've motivated others to achieve great results, so share specific examples that showcase your leadership style.

Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer experiences, don’t forget to mention your passion for customer service. Tell us about times when you went above and beyond to ensure guests felt welcomed and valued – we love hearing those stories!

Be Authentic: We appreciate authenticity, so let your personality shine through in your application. Don’t just list qualifications; tell us what makes you unique and why you’re excited about the opportunity to work with us at Mecca Bingo.

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!

How to prepare for a job interview at Grosvenor Casinos Limited

✨Know the Company Inside Out

Before your interview, take some time to research Mecca Bingo. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can apply these skills at Mecca Bingo.

✨Emphasise Customer Service Excellence

Since the role focuses on delivering exceptional customer experiences, think of specific instances where you've gone above and beyond for customers. Highlight your passion for creating outstanding experiences and how you plan to instil this in your team.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Assistant Manager role. This shows that you're engaged and serious about the position, plus it helps you gauge if it's the right fit for you.

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