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- Tasks: Lead and inspire your team to deliver exceptional customer experiences at Mecca Bingo.
- Company: Join Mecca Bingo, a fun and vibrant place dedicated to creating memorable moments for guests.
- Benefits: Enjoy a competitive salary, paid breaks, discounts, and funded training opportunities.
- Why this job: Shape the customer journey and motivate your team while making a real impact.
- Qualifications: Proven leadership skills, commercial awareness, and a passion for outstanding customer service.
- Other info: Uniform provided with a fantastic new design launched in 2024.
The predicted salary is between 26700 - 39600 £ per year.
Job Description
- Competitive Salary – £31,930
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.
This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.
Qualifications
- Proven ability to lead and inspire a team to deliver great results
- Commercial awareness and customer service excellence
- Passion for creating outstanding customer experiences
Additional Information
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Assistant Manager employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Mecca Bingo's values and customer service philosophy. Understanding their approach will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer experiences.
✨Tip Number 3
Research the latest trends in the bingo and entertainment industry. Being knowledgeable about current developments can demonstrate your commercial awareness and passion for the role during any discussions.
✨Tip Number 4
Network with current or former employees of Mecca Bingo if possible. They can provide insights into the company culture and what it takes to succeed as an Assistant Manager, giving you an edge in your application.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding customer experiences and your ability to lead a team. Provide specific examples of how you've successfully managed operations or motivated team members in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance.
✨Understand the Customer Experience
Familiarise yourself with what makes a great customer experience in the hospitality industry. Be ready to discuss how you would enhance the customer journey at Mecca Bingo and share any relevant ideas you have.
✨Highlight Your Commercial Awareness
Employers value candidates who understand the business side of operations. Brush up on Mecca Bingo's market position and be prepared to discuss how you can contribute to driving results and profitability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to handle difficult situations or make tough calls, and explain how you approached them.
