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- Tasks: Join us as a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Grosvenor Casinos aims to be the UK's most loved casinos, offering fun and entertainment.
- Benefits: Enjoy £12.21 hourly pay, tips, paid breaks, and 28 days holiday.
- Other info: Flexible shifts required; must be 18+ and eligible to work in the UK.
- Why this job: Experience a vibrant casino environment with opportunities for career growth and skill development.
- Qualifications: Good numerical skills and excellent communication are essential; passion is key!
The predicted salary is between 20000 - 30000 £ per year.
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you will receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way. The Casino industry is different, there’s nothing quite like it, and it’s one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive. We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you. Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications:
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice.
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK. This is a permanent, full time position (40 hours per week).
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer / Croupier (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the casino environment before applying. Visit a local casino, observe how dealers interact with customers, and take note of the games being played. This will give you a better understanding of the role and help you convey your enthusiasm during the interview.
✨Tip Number 2
Brush up on your numerical skills and mental arithmetic. Since you'll be dealing with money and calculations regularly, practice quick calculations to demonstrate your proficiency. You could even challenge yourself with some online quizzes or apps focused on maths skills.
✨Tip Number 3
Work on your communication and social skills. Engage in conversations with friends or family about various topics to build your confidence. Being personable and approachable is key in this role, so practice making small talk and ensuring you can connect with different types of people.
✨Tip Number 4
Be prepared for the flexibility required in a 24/7 casino environment. Think about your availability for night shifts and weekends, and be ready to discuss this during your interview. Showing that you're adaptable and willing to work varied hours will make you a more attractive candidate.
We think you need these skills to ace Trainee Dealer / Croupier (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trainee Croupier. Familiarise yourself with the skills required, such as good numerical ability and communication skills, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience and skills in your CV. Emphasise any customer service roles or experiences that showcase your communication abilities and passion for providing excellent customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the casino industry and your desire to join Grosvenor Casinos. Mention why you believe you would be a great fit for the role and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the casino environment.
How to prepare for a job interview at Grosvenor Casino
✨Show Off Your Numerical Skills
Since good numerical ability is crucial for a Trainee Croupier, be prepared to demonstrate your mental arithmetic skills during the interview. You might be asked to solve quick calculations on the spot, so practice some basic maths beforehand to boost your confidence.
✨Communicate with Confidence
Excellent communication and social skills are key in this role. During the interview, make sure to engage with your interviewer, maintain eye contact, and express your enthusiasm for providing top-notch customer experiences. This will showcase your ability to connect with customers in a live gaming environment.
✨Research the Company Culture
Familiarise yourself with Grosvenor Casinos and their mission to become the UK's most loved casinos. Understanding their values and culture will help you align your answers with what they are looking for, showing that you are genuinely interested in being part of their team.
✨Prepare for Flexibility Questions
As the role requires working nights and weekends, be ready to discuss your availability and flexibility. Highlight any previous experience in similar environments or your willingness to adapt to the demands of a 24/7 casino setting, which will demonstrate your commitment to the role.