At a Glance
- Tasks: Become a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casino brand at the heart of communities.
- Benefits: Enjoy competitive pay, tips, paid breaks, and discounts on food and retail.
- Other info: Flexible hours required; must be 18+ and eligible to work in the UK.
- Why this job: Experience a vibrant work environment with opportunities for growth in the exciting casino industry.
- Qualifications: Good numerical skills and communication abilities; passion is key!
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Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\'ll receive the following benefits:
- Hourly pay rate of £XX**
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight** OR 10% per hour
- Paid breaks
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Grosvenor Casino, Stoke
We are looking for applicants to join our team as a Trainee Croupier.
Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.
The Casino industry is different, there’s nothing quite like it, and its one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
General BusinessIndustries
Gambling Facilities and Casinos
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#J-18808-LjbffrTrainee Dealer / Croupier in Stoke-on-Trent employer: Grosvenor Casino
Grosvenor Casinos is an exceptional employer, offering a vibrant work culture where team members are at the heart of our community-focused venues. With comprehensive benefits including competitive pay, generous holiday entitlement, and opportunities for career advancement through our Grosvenor Gaming Academy, we are dedicated to fostering employee growth and providing a rewarding experience in the dynamic casino industry. Join us in Stoke and be part of a team that values fun, excitement, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Dealer / Croupier in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grosvenor Casino. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grosvenor Casino
Don't be shy about reaching out to Grosvenor Casino directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Trainee Dealer / Croupier in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grosvenor Casino and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grosvenor Casino
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
