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- Tasks: Become a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casino brand at the heart of communities.
- Benefits: Enjoy competitive pay, tips, paid breaks, and discounts on food and retail.
- Why this job: Experience a vibrant work environment with opportunities for growth in the exciting casino industry.
- Qualifications: Good numerical skills and communication abilities; passion is key!
- Other info: Flexible hours required; must be 18+ and eligible to work in the UK.
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Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £XX**
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight** OR 10% per hour
- Paid breaks
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Grosvenor Casino, Stoke
We are looking for applicants to join our team as a Trainee Croupier.
Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.
The Casino industry is different, there’s nothing quite like it, and its one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
-
Industries
Gambling Facilities and Casinos
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Trainee Dealer / Croupier employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer / Croupier
✨Tip Number 1
Familiarise yourself with the casino environment. Visit local casinos to observe how dealers interact with customers and manage games. This will give you a better understanding of the role and help you speak confidently about your interest in the industry during interviews.
✨Tip Number 2
Brush up on your numerical skills and mental arithmetic. Since you'll be dealing with money and calculations, practice quick calculations to demonstrate your ability to handle the numerical aspects of the job effectively.
✨Tip Number 3
Work on your communication and social skills. Engage in activities that require teamwork or customer interaction, such as volunteering or part-time jobs in hospitality. This experience will help you showcase your ability to connect with customers during the application process.
✨Tip Number 4
Be prepared for flexible working hours. The casino industry operates 24/7, so show your willingness to work nights and weekends. Mention your flexibility in interviews to highlight your commitment to the role.
We think you need these skills to ace Trainee Dealer / Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Dealer / Croupier entails. Familiarise yourself with the skills required, such as good numerical ability and communication skills, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise any customer service roles or experiences that showcase your ability to interact with people, as this is crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the casino industry and why you want to join Grosvenor Casino specifically. Mention your passion for providing excellent customer experiences and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the casino environment.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Passion for the Casino Industry
Make sure to express your enthusiasm for working in a casino environment. Talk about what excites you about the role of a Trainee Dealer and how you enjoy interacting with people. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in this unique industry.
✨Highlight Your Numerical Skills
Since good numerical ability is crucial for a Croupier, be prepared to discuss your experience with mental arithmetic. You might even want to practice some quick calculations beforehand to showcase your skills during the interview.
✨Emphasise Communication Skills
As you'll be at the forefront of customer interaction, it's important to highlight your communication and social skills. Share examples of past experiences where you've successfully engaged with customers or worked in a team, as this will show that you can provide an excellent experience for guests.
✨Be Ready for Flexibility
The role requires flexibility to work nights and weekends, so be prepared to discuss your availability. Showing that you're open to working various shifts will demonstrate your commitment to the role and willingness to adapt to the casino's needs.