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- Tasks: Become a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21 hourly pay, tips, paid breaks, discounts, and 28 days holiday.
- Other info: Flexible shifts required; must be 18+ and legally eligible to work in the UK.
- Why this job: Experience a vibrant casino environment with opportunities for career growth and skill development.
- Qualifications: Good numerical skills and communication; passion is key, we’ll help you practice.
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Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Free car parking
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Grosvenor Casino, Southampton (Leisure World, W Quay Rd, Southampton SO15 1RE)
We are looking for applicants to join our team as a Trainee Croupier.
Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.
The Casino industry is different, there’s nothing quite like it, and its one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
This is a permanent, full time position (40 hours per week).
The paid training will commence on Monday 21st July 2025.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
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Industries
Gambling Facilities and Casinos
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Trainee Dealer / Croupier employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer / Croupier
✨Tip Number 1
Familiarise yourself with the casino environment. Visit local casinos to observe how dealers interact with customers and manage games. This will give you a better understanding of the role and help you stand out during interviews.
✨Tip Number 2
Brush up on your numerical skills and mental arithmetic. Since you'll be dealing with money and calculations, practice quick calculations to demonstrate your ability during any assessments or interviews.
✨Tip Number 3
Network with current or former croupiers. Join online forums or social media groups related to the casino industry. Engaging with professionals can provide insights into the job and may even lead to referrals.
✨Tip Number 4
Prepare for a dynamic work environment. Be ready to discuss your flexibility regarding shifts, especially nights and weekends, as this is crucial in the casino industry. Showing enthusiasm for the hours required can make a positive impression.
We think you need these skills to ace Trainee Dealer / Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Dealer / Croupier entails. Familiarise yourself with the skills required, such as good numerical ability and communication skills, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise any customer service roles or experiences that showcase your ability to interact with people, as this is crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the casino industry and why you want to join Grosvenor Casino specifically. Mention your passion for providing excellent customer experiences and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the casino environment.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Enthusiasm
Grosvenor Casino is looking for passionate individuals who thrive in a lively environment. Make sure to express your excitement about the role and the unique atmosphere of working in a casino during the interview.
✨Demonstrate Your Numerical Skills
As a Trainee Dealer, good numerical ability is crucial. Be prepared to showcase your mental arithmetic skills during the interview, perhaps by solving quick calculations or discussing how you handle numbers in everyday situations.
✨Highlight Your Communication Skills
Excellent communication and social skills are key for this role. Share examples from your past experiences where you've successfully interacted with customers or worked as part of a team to create a positive experience.
✨Be Ready for Flexibility
The casino operates 24/7, so flexibility is essential. During the interview, convey your willingness to work night shifts and weekends, and discuss any previous experiences that demonstrate your adaptability to different working hours.