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- Tasks: Join our team as a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Exciting casino environment with opportunities for career growth and development.
- Benefits: Earn £12.21 per hour, plus tips, paid breaks, and 28 days holiday.
- Why this job: Dive into the thrilling world of casinos and interact with customers daily.
- Qualifications: Good numerical skills and a passion for customer service are essential.
- Other info: Flexible shifts in a vibrant, 24/7 entertainment business.
Overview
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.
The Casino industry is different, there’s nothing quite like it, and it’s one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Benefits
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Free car parking
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Additional information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
The paid training will run for 32 hours (4 shifts) per week.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- General Business
Industries
- Gambling Facilities and Casinos
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Trainee Dealer / Croupier employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer / Croupier
✨Tip Number 1
Get to know the Casino industry! Research what it’s like to work as a Croupier and understand the different roles available. This will help you show your passion during interviews and make you stand out.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers all day, being able to engage and entertain them is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Be flexible with your availability. The Casino operates 24/7, so showing that you can work nights and weekends will make you a more attractive candidate. Plus, it opens up more opportunities for tips!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at the Grosvenor Gaming Academy.
We think you need these skills to ace Trainee Dealer / Croupier
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the casino industry shine through. We want to see that you’re excited about the role and ready to bring your A-game to our team!
Highlight Your Skills: Make sure to mention any relevant skills, especially your numerical ability and communication skills. We’re looking for candidates who can engage with customers and create unforgettable experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Trainee Croupier role. Show us why you’re the perfect fit for this exciting opportunity at our Grosvenor Gaming Academy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Grosvenor Casino
✨Know Your Numbers
As a trainee Croupier, you'll need to show off your numerical skills. Brush up on your mental arithmetic before the interview. Practice quick calculations and be ready to demonstrate your ability to handle numbers under pressure.
✨Show Off Your People Skills
Communication is key in this role. Prepare to discuss your previous experiences interacting with customers or working in teams. Think of examples where you’ve provided excellent service or resolved conflicts, as this will highlight your social skills.
✨Understand the Casino Environment
Familiarise yourself with the casino industry and what it entails. Research the company and its values, especially their commitment to customer experience. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Be Ready for Flexibility
The job requires working nights and weekends, so be prepared to discuss your availability. Show that you're flexible and willing to adapt to the demands of the role. This will demonstrate your commitment and readiness to join the team.