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- Tasks: Welcome guests with a smile and create an unforgettable atmosphere.
- Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
- Benefits: Earn £12.21 per hour, plus tips, discounts, and 28 days holiday.
- Why this job: Be part of a team that values passion and delivers exceptional service.
- Qualifications: Positive attitude and experience in hospitality are essential.
- Other info: Flexible shifts in a fun, inclusive environment with growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team. With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.
To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.
If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help. Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Training and development provided. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Receptionist in Sheffield employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Grosvenor Casinos. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant culture.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the casino. Role-play with a friend or family member to nail down your greeting and how to handle different guest interactions. The more comfortable you are, the better!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent Grosvenor Casinos.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and our amazing team!
We think you need these skills to ace Receptionist in Sheffield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Receptionist role at Grosvenor Casinos. Highlight your relevant experience in hospitality and any skills that make you a great fit for creating memorable guest experiences.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. First impressions matter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and shows your commitment to joining our team!
How to prepare for a job interview at Grosvenor Casino
✨Know the Company
Before your interview, take some time to research Grosvenor Casinos. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, your role is all about making guests feel welcome. Prepare examples from your past experiences where you’ve gone above and beyond to create a positive experience for customers. Highlight your ability to engage with people and make them feel valued.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality environment and shows that you take the opportunity seriously.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or opportunities for growth within Grosvenor Casinos. This demonstrates your enthusiasm and helps you assess if it’s the right fit for you.
