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- Tasks: Lead and optimise slots operations across Scotland & the North of England.
- Company: Join Grosvenor Casinos, a vibrant community hub focused on fun and responsible gaming.
- Benefits: Enjoy a car allowance and the flexibility of a field-based role.
- Why this job: Be part of an exciting growth journey in a dynamic and inclusive environment.
- Qualifications: Experience in casino slots operations and a strong performance-driven mindset required.
- Other info: Travel 2-3 days a week to various venues for hands-on management.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Job Description
As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.
This role is a regional role covering our venues across Scotland & the North of England. You\’ll be required you to travel 2-3 days a week to our venues.
Main Accountabilities & Responsibilities
- Manage day-to-day \”Always on\” slots operations, including supplier relationships, to meet required SLAs and commercial targets
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
- Maintain brand standards, compliance requirements, and responsible gaming procedures
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
- Support clubs with Slots counts, collections, and discrepancy investigations
- Recommend layout / venue changes that would enhance the revenue from Slots
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team
Product and Supplier management
- Ensure Supplier SLAs are maintained and developed as needs change
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
- Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures
Qualifications
- Casino slots operations industry background
- Proven track record of positively influencing performance of venues and third-party suppliers
- Performance driven & commercial mindset
- Good communicator and ability to influence
- Collaborative style and approach to work
- Effective team management skills
- Good time-management and prioritisation skills
Additional Information
The role is field based and a car allowance comes with the role.
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Regional Slots Manager employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager
✨Tip Number 1
Familiarise yourself with the Grosvenor Slots Strategy (GSS) and understand how it aligns with the company's overall goals. This knowledge will help you demonstrate your commitment to their vision during interviews.
✨Tip Number 2
Network with professionals in the casino slots operations industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Stay updated on the latest trends and innovations in the slots industry. Being knowledgeable about competitors and emerging technologies will show your passion and readiness to contribute to Grosvenor's growth.
✨Tip Number 4
Prepare to discuss specific examples of how you've positively influenced performance in previous roles. Highlighting your achievements will help you stand out as a candidate who can drive revenue and manage supplier relationships effectively.
We think you need these skills to ace Regional Slots Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Regional Slots Manager. Familiarise yourself with Grosvenor Casinos' slots strategy and how it aligns with their overall business goals.
Tailor Your CV: Highlight your experience in casino slots operations and any relevant achievements. Use specific metrics to demonstrate how you've positively influenced performance in previous roles, as this will resonate well with the hiring team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and your understanding of responsible gaming practices. Mention how your collaborative style and effective communication skills can contribute to the team at Grosvenor Casinos.
Showcase Industry Knowledge: Demonstrate your awareness of current trends in the slots industry. Mention any relevant experiences or insights that could help Grosvenor Casinos enhance their revenue and improve customer engagement.
How to prepare for a job interview at Grosvenor Casino
✨Know Your Slots Strategy
Familiarise yourself with Grosvenor's slots strategy and be prepared to discuss how you can contribute to its success. Highlight any previous experience in managing slots operations and how it aligns with their goals.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the slots industry, including innovations and best practices. Be ready to share insights on how these trends could enhance revenue and improve customer experience at Grosvenor.
✨Showcase Your Communication Skills
As a Slots Manager, effective communication is key. Prepare examples of how you've successfully influenced stakeholders or collaborated with teams in the past. This will demonstrate your ability to manage supplier relationships and internal teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific instances where you've had to overcome challenges in slots operations and how you achieved positive outcomes.
