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- Tasks: Manage transactions and provide top-notch customer service in a vibrant casino environment.
- Company: Join Grosvenor Casinos, a welcoming community hub across the UK.
- Benefits: Earn £12.46 per hour plus tips, enjoy 28 days holiday, and access online learning.
- Why this job: Be part of an exciting growth journey and make a real impact on customer experiences.
- Qualifications: Attention to detail, strong numerical skills, and great social communication.
- Other info: Flexible shifts in a dynamic 24/7 environment with opportunities for career advancement.
The predicted salary is between 12 - 16 £ per hour.
Join to apply for the Casino Cashier role at Grosvenor Casino. At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK’s most loved casinos.
Benefits
- Hourly pay rate of £12.46
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Are you good with numbers and have a keen eye for detail? As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment. Maintaining customer confidentiality is vital in this role, alongside providing a first‑class customer service which means you’ll need high integrity along with great emotional intelligence and social skills. You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.
Qualifications
- Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash – ensuring the cash desk always balances
- An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
- Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.
If you’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it. We’re for everyone. At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know – we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Casino Cashier in Manchester employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Cashier in Manchester
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with staff, and soak up the atmosphere. This will not only give you insights into the role but also help you connect with potential colleagues.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you handle tricky customer situations. This will boost your confidence and prepare you for the real deal at Grosvenor.
✨Tip Number 3
Network like a pro! Use social media platforms to connect with current employees at Grosvenor Casinos. A friendly message can go a long way in getting insider tips and maybe even a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Casino Cashier in Manchester
Some tips for your application 🫡
Show Your Numbers Skills: Make sure to highlight your numerical accuracy and attention to detail in your application. We want to see how you handle cash and chips, so share any relevant experience that showcases your skills!
Be Personable: Since this role is all about customer service, let your personality shine through! Talk about your social skills and how you’ve successfully interacted with customers or team members in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific qualities we’re looking for in a Casino Cashier. It shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Grosvenor Casino
✨Know Your Numbers
As a Casino Cashier, you'll be handling cash and chips, so brush up on your numerical skills. Practice quick mental calculations and ensure you can handle transactions efficiently. This will show your potential employer that you're confident and capable in managing the cash desk.
✨Showcase Your Customer Service Skills
Grosvenor Casinos values first-class customer service, so be prepared to discuss your previous experiences. Think of examples where you've gone above and beyond for a customer. Highlight your emotional intelligence and social skills, as these are crucial for creating a welcoming atmosphere.
✨Understand the Legislation
Familiarise yourself with the legislation related to cash handling and gaming. This knowledge will not only help you pass the cash desk competency test but also demonstrate your commitment to maintaining high standards of integrity and compliance during the interview.
✨Be Ready for Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the casino's schedule. This will reflect your dedication to being part of the team and contributing to the vibrant environment at Grosvenor Casinos.
