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- Tasks: Deliver an exciting gaming experience and assist customers with professionalism.
- Company: Join Grosvenor, the UK's leading casino operator with a focus on safer gambling.
- Benefits: Enjoy free parking, uniform, night-shift allowance, and tips.
- Other info: Flexible shifts available, including weekends and bank holidays.
- Why this job: Be part of a dynamic team and develop your skills in a thrilling environment.
- Qualifications: Previous experience required; bring your fantastic personality and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that's fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain. If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members get in touch, we will do the legwork. We will even support and pay for your PFL application with the Gaming Commission.
You will:
- Acknowledge, welcome and assist customers in gaming
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the wider casino team
- Understand the games, payouts and who are our high value members
- Connect with first time customers, explaining how the games are run
- Follow guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
- Take part in the daily safe count ritual
Qualifications:
- Previous experience essential
- A fantastic personality
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
Additional Information:
- Free onsite car park.
- Free uniform.
- Salary dependent on experience.
- Night-shift allowance and tips.
Experienced Dealer in Liverpool employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Dealer in Liverpool
✨Tip Number 1
Get to know the casino environment! Visit Grosvenor Casino, Liverpool, and soak in the atmosphere. Familiarising yourself with the layout and vibe will help you feel more confident during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your fantastic personality shine through. Remember, they’re looking for someone who can connect with customers and deliver that unobtrusive service.
✨Tip Number 3
Brush up on your gaming knowledge! Understanding the games and payouts will not only impress your interviewers but also show that you're serious about the role. Plus, it’ll help you connect with first-time customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, including covering your PFL application costs!
We think you need these skills to ace Experienced Dealer in Liverpool
Some tips for your application 🫡
Show Your Personality: When applying, let your unique personality shine through! We want to see who you are beyond your qualifications. A fantastic personality is key in our industry, so don’t be shy about sharing what makes you, you!
Tailor Your Application: Make sure to tailor your application to the role of an Experienced Dealer. Highlight any relevant experience and skills that align with our values of Service, Teamwork, Ambition, Responsibility, and Solutions. This shows us you’re serious about joining our team!
Be Professional and Calm: In your written application, convey your professionalism and ability to stay calm under pressure. These traits are essential for delivering unobtrusive service to our discerning customers. Share examples from your past experiences that demonstrate these qualities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Grosvenor Casino
✨Know Your Games
Make sure you brush up on the games you'll be dealing. Understanding the rules, payouts, and strategies will not only impress your interviewers but also show that you're genuinely interested in the role. Practice explaining the games to a friend or family member to build your confidence.
✨Show Off Your Personality
Grosvenor is looking for candidates with fantastic personalities, so let yours shine through! Be friendly, approachable, and enthusiastic during the interview. Share experiences where you've provided excellent customer service or worked well in a team to demonstrate your fit for their culture.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations on the gaming floor. Think of examples from your past experience where you stayed calm under pressure or resolved conflicts. This will help you showcase your problem-solving skills and ability to deliver unobtrusive service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training programmes, team dynamics, or how they ensure a safe gambling environment. This shows your interest in the company and helps you determine if it's the right fit for you.