Poker Supervisor in Glasgow

Poker Supervisor in Glasgow

Glasgow Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead poker operations, support dealers, and ensure smooth game play.
  • Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
  • Benefits: Earn £13.36 per hour, plus tips and premium pay after midnight.
  • Why this job: Be a key player in delivering exceptional guest experiences in a fun environment.
  • Qualifications: Experience in poker supervision and strong leadership skills required.
  • Other info: Flexible shifts in a 24/7 casino with great career growth opportunities.

The predicted salary is between 13 - 16 £ per hour.

Join Us at Grosvenor Casinos. Our casinos sit at the heart of communities across the UK. They are vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We are on an exciting journey of growth to become the UK’s most loved casinos.

Benefits:

  • Hourly pay rate of £13.36
  • Tips: Receive a share of uncapped tips
  • Premium Pay Night Allowance: An additional £1 per hour after midnight
  • Paid breaks
  • Holiday Entitlement: 28 days of holiday to relax and recharge (based on full-time contracts)
  • Nest Pension Scheme: We contribute 3% to your pension
  • Life Insurance: Coverage provided for peace of mind
  • Long Service Awards: Celebrate your career milestones with us
  • Online learning: Access supplementary online courses to enhance your skills
  • Uniform: We provide a free team uniform
  • Retail Discount Scheme: Enjoy discounts and offers at selected retailers
  • Employee Assistance Programme: Access to support and resources whenever you need them
  • Food and Soft Drinks Discounts

Job Description:

Are you a natural leader with a passion for poker? We are looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you will oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations. You will be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time.

Qualifications:

To be successful, you will need a solid background in poker or table games supervision, strong leadership and communication skills, and a cool head under pressure. A keen eye for detail and a passion for customer service are essential. Ideally, you will hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.

Additional Information:

This role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

Be Part of What’s Next:

We are looking for more than just a job - we want team members who value passion, performance, and care. If you are ready to help shape the future of Grosvenor Casinos, we would love to hear from you.

We’re for Everyone:

At Grosvenor Casinos and The Rank Group, we are committed to creating a welcoming and inclusive workplace. If you need any adjustments as part of your application or interview, just let us know — we are happy to help.

Poker Supervisor in Glasgow employer: Grosvenor Casino

At Grosvenor Casinos, we pride ourselves on being more than just a workplace; we foster a vibrant community where employees can thrive. With competitive pay, generous holiday entitlement, and a commitment to employee growth through online learning and support programmes, we ensure our team members feel valued and empowered. Join us in creating exceptional experiences for our guests while enjoying a dynamic work culture that celebrates passion and performance.
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Contact Detail:

Grosvenor Casino Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Poker Supervisor in Glasgow

✨Tip Number 1

Network like a pro! Reach out to your connections in the gaming industry, especially those who work at Grosvenor Casinos. A friendly chat can open doors and give you insider info about the Poker Supervisor role.

✨Tip Number 2

Show off your poker passion! When you get the chance to meet with hiring managers or during interviews, share your experiences and what excites you about poker. Let them see your enthusiasm and leadership skills in action.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle disputes or ensure compliance in a poker game. Practising these scenarios will help you shine during interviews and show you’re ready for the challenges of the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on openings and events at Grosvenor Casinos, so you won’t miss a beat in your job search.

We think you need these skills to ace Poker Supervisor in Glasgow

Leadership Skills
Communication Skills
Poker Knowledge
Table Games Supervision
Conflict Resolution
Attention to Detail
Customer Service
Gaming Compliance Understanding
Ability to Work Under Pressure
Flexibility
Team Management

Some tips for your application 🫡

Show Your Passion for Poker: When you're writing your application, let your love for poker shine through! Share any relevant experiences or stories that highlight your enthusiasm and knowledge of the game. We want to see that you’re not just applying for a job, but that you genuinely care about the poker community.

Highlight Your Leadership Skills: As a Poker Supervisor, strong leadership is key. Make sure to include examples of how you've successfully led teams or managed operations in the past. We’re looking for someone who can inspire others and keep the games running smoothly, so don’t hold back on showcasing your skills!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s poker-related. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Grosvenor Casinos.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company culture right there!

How to prepare for a job interview at Grosvenor Casino

✨Know Your Poker Inside Out

Make sure you brush up on your poker knowledge before the interview. Understand the rules, strategies, and nuances of the game, as well as the latest trends in poker operations. This will not only show your passion but also demonstrate your expertise in the field.

✨Showcase Your Leadership Skills

As a Poker Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to create a positive gaming environment.

✨Understand Compliance and Regulations

Familiarise yourself with gaming compliance and procedures relevant to the role. Be ready to discuss how you would ensure that all games run smoothly and fairly while adhering to regulations. This knowledge will set you apart as a candidate who takes the role seriously.

✨Prepare for Scenario Questions

Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as disputes between players or dealing with difficult customers. Practising these scenarios will help you respond confidently and effectively during the interview.

Poker Supervisor in Glasgow
Grosvenor Casino
Location: Glasgow
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