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- Tasks: Lead a team to deliver exceptional food and beverage services at Grosvenor Casino.
- Company: Grosvenor Casinos aims to be the UK's most loved casinos, offering fun and community engagement.
- Benefits: Enjoy £12.45 per hour, tips, paid breaks, 28 days holiday, and discounts on food and drinks.
- Why this job: Join a growing team and inspire others while creating memorable experiences for customers.
- Qualifications: Strong leadership skills and experience in food and beverage operations are essential.
- Other info: Full-time role with opportunities for online learning and career milestones recognition.
The predicted salary is between 25000 - 35000 £ per year.
Join to apply for the Food & Beverage Team Leader role at Grosvenor Casino.
Company Description
Grosvenor Casino, Leicester, LE1 4NN. We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £12.45
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Job Description
As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish. You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.
Qualifications
- Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
- Experience of working in a Food & Beverage operation
- If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be awesome - but not essential.
Food & Beverage Team Leader employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with Grosvenor Casino's values and mission. Understanding their goal to be the UK's most loved casino will help you align your answers during interviews, showcasing how your leadership style can contribute to this vision.
✨Tip Number 2
Highlight your experience in leading teams within the food and beverage sector. Be ready to share specific examples of how you've motivated your team to deliver exceptional service, as this is crucial for the F&B Team Leader role.
✨Tip Number 3
Prepare to discuss how you handle customer feedback and complaints. Demonstrating your ability to turn a negative experience into a positive one will show that you can maintain high standards and customer satisfaction.
✨Tip Number 4
Network with current or former employees of Grosvenor Casino if possible. They can provide insights into the company culture and expectations, which can give you an edge in your interview preparation.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Team Leader. Highlight your leadership skills and experience in food and beverage operations in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality and team leadership. Use specific examples that demonstrate your ability to inspire and motivate a team, as well as your commitment to providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Grosvenor Casino's mission. Mention how your skills align with their goal of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Grosvenor Casino
✨Showcase Your Leadership Skills
As a Food & Beverage Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to achieve high standards.
✨Understand the Customer Experience
Grosvenor Casino values exceptional customer service. Be ready to discuss how you would ensure a flawless dining experience for customers, including handling any potential issues that may arise during service.
✨Familiarise Yourself with the Venue
Research Grosvenor Casino and its offerings before the interview. Understanding their food and beverage services will allow you to speak knowledgeably about how you can contribute to their mission of being the most loved casino in the UK.
✨Prepare Questions for the Interviewers
Engage your interviewers by preparing thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.