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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join Grosvenor Casinos, a vibrant community hub in the UK.
- Benefits: Earn £12.45 per hour plus tips, enjoy 28 days holiday, and more!
- Why this job: Be part of a passionate team shaping the future of UK casinos.
- Qualifications: Strong leadership skills and experience in food & beverage operations.
- Other info: Flexible shifts in a fun, inclusive environment with growth opportunities.
The predicted salary is between 25 - 30 £ per hour.
Join Us at Grosvenor Casinos. Our casinos sit at the heart of communities across the UK. They’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re on an exciting journey of growth - to become the UK's most loved casinos.
As a valued team member, you will receive the following benefits:
- Hourly pay rate of £12.45
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.
You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time and time again and driving our mission to being the most loved Casinos in the UK.
Qualifications:
- Strong and inclusive leadership skills with demonstrable experience of building a high performing team
- Experience of working in a Food & Beverage operation
- If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be an advantage - but not essential.
Be Part of What’s Next. If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone. At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK. This is a full time position (40 hours per week).
Food & Beverage Team Leader employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grosvenor Casinos' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! As a Food & Beverage Team Leader, you'll need to showcase your experience in building high-performing teams. Think of specific examples where you've inspired others or improved service – these will make you stand out during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Make sure you look smart and professional for your interview, as it reflects your commitment to the job and the standards Grosvenor Casinos uphold.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Grosvenor family. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in food and beverage operations. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your leadership skills and team achievements!
Be Authentic: Don’t be afraid to let your personality come through in your written application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share a bit about what makes you unique and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Grosvenor Casino
✨Know the Venue
Before your interview, take some time to research Grosvenor Casinos. Familiarise yourself with their values, mission, and the specific offerings at the Blackpool location. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Food & Beverage Team Leader, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to deliver exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Grosvenor Casinos prides itself on providing a first-class customer experience. Be ready to discuss how you would ensure that every guest has a memorable visit. Think of specific strategies or initiatives you've implemented in previous roles that enhanced customer satisfaction.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the team dynamics, training opportunities, or how they measure success in the F&B department. This shows you're engaged and serious about the position.
