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- Tasks: Lead the food and beverage team, ensuring top-notch service and culinary excellence.
- Company: Grosvenor Casino is the UK's leading casino operator, offering thrilling gaming and leisure experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for skill development and career growth.
- Why this job: Join a vibrant team dedicated to exceptional customer experiences in a fun, inclusive atmosphere.
- Qualifications: Experience in hospitality management and a passion for high standards are essential.
- Other info: Must be 18+, available for night shifts and weekends.
The predicted salary is between 28800 - 43200 £ per year.
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Company Description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Company Description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Job Description
As Grosvenor’s Food and Beverage Manager within our venue in Didsbury, you’ll bring a fresh perspective and a whole lot of personality to your team.
This multifaceted role demands a unique blend of leadership skills, an eye for detail, and a passion for delivering exceptional customer service. Tasked with overseeing the entirety of the food and beverage department, your duties extend beyond managing a team. You’ll oversee every culinary creation and beverage dispensed to ensure they uphold the highest standards
To Succeed In This Role, You Will
- To manage all aspects of the food and beverage operation within the casino
- To deliver exceptional guest experience in line with Grosvenor Casino brand standards
- Take full ownership over front of house, back of house, licensed bar and special event activities
- Recruit, develop and retain a skilled and engaged food and beverage team
- Own the financial and budgetary performance of the food and beverage operation, delivering both revenue and margin targets
- Create a culture of personal and professional development within the F&B team
- Take full ownership of all health and safety and food safety management in the F&B operation
Qualifications
- Experience as a General Manager, Assistant Manager, or F&B manager in a reputable branded or independent food and beverage organisations along with hospitality or leisure companies
- A real passion for delivering the highest standards and experience to customers
- Able to work night shifts & weekends, to ensure presence at peak business times
- Aged 18 + & right to work in the UK
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Gambling Facilities and Casinos
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Food & Beverage Manager employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager
✨Tip Number 1
Familiarise yourself with Grosvenor Casino's brand and values. Understanding their commitment to customer experience and safer gambling will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality and gaming industry. Attend events or join online forums where you can connect with current or former employees of Grosvenor Casino, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlight specific examples that demonstrate your ability to deliver exceptional customer service and manage operations effectively.
✨Tip Number 4
Showcase your passion for food and beverage management by staying updated on industry trends. Being knowledgeable about current culinary practices and beverage innovations can set you apart during conversations with hiring managers.
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Manager at Grosvenor Casino. Highlight your relevant experience and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your experience in managing food and beverage operations. Emphasise leadership skills, customer service excellence, and any relevant financial management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering exceptional guest experiences. Mention specific achievements that demonstrate your ability to lead a team effectively.
Showcase Relevant Experience: In your application, provide examples of your previous roles in food and beverage management. Discuss how you've successfully managed teams, improved service standards, or contributed to financial performance.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Passion for Customer Service
Grosvenor Casino values exceptional customer experiences, so be sure to express your passion for delivering top-notch service. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Food & Beverage Manager, you'll need strong leadership abilities. Prepare to discuss your experience in managing teams, resolving conflicts, and fostering a positive work environment. Highlight any successful training or development initiatives you've implemented.
✨Know the Brand and Its Standards
Familiarise yourself with Grosvenor Casino's brand values and standards. During the interview, reference how your personal values align with theirs and how you can contribute to maintaining their high standards in food and beverage operations.
✨Prepare for Financial Discussions
Since you'll be responsible for the financial performance of the food and beverage department, be ready to discuss your experience with budgeting, revenue targets, and cost control. Bring examples of how you've successfully managed finances in previous roles.
