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For Companies At a Glance
- Tasks: Welcome customers and create a fun atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.42 per hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment.
- Qualifications: Bring your personality and smile; we’ll teach you the rest!
- Other info: Must be 18+, flexible for night shifts and weekends in a 24/7 casino.
The predicted salary is between 22000 - 28000 £ per year.
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.
Company Description
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
Benefits
- Hourly pay rate of £12.42
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full-time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage Host, you’ll be at the heart of our hospitality experience – welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive. Whether it’s preparing drinks, delivering meals, or maintaining a clean and inviting environment, you’ll be hands‑on in delivering exceptional service.
Qualifications
If you’re ready for a new challenge in a fast‑paced, fun, and supportive environment – where your personality and passion for people matter most – we’d love to hear from you. Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.
Additional Information
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Seniority Level
- Not Applicable
Employment Type
- Full‑time
Job Function
- Customer Service
Industries
- Gambling Facilities and Casinos
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Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and beverage offerings at Grosvenor Casino. Knowing the menu inside out will help you engage confidently with customers and showcase your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's a phone call or a casual chat, showing your friendly personality can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires night shifts and weekends, highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Research the company culture at Grosvenor Casinos. Understanding their mission to be the UK's most loved casinos will allow you to align your answers with their values during the interview.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Food & Beverage Host entails. Familiarise yourself with the responsibilities and skills required, such as providing excellent customer service and presenting menus confidently.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you've engaged with customers, worked in a fast-paced environment, or demonstrated teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casinos specifically and how you can contribute to creating a welcoming atmosphere for customers.
Highlight Flexibility: Since the role requires flexibility to work nights and weekends, make sure to mention your availability in your application. This shows that you are ready to meet the demands of the job.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Be sure to showcase your friendly and engaging nature during the interview. Smile, make eye contact, and let your enthusiasm for customer service shine through.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casino. Being able to discuss the menu confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight any previous experience in similar environments where you had to adapt to changing schedules.
✨Prepare for Customer Scenarios
Think of potential customer service scenarios you might face as a host. Prepare responses on how you would handle difficult situations or ensure a positive experience for guests, demonstrating your problem-solving skills.
