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- Tasks: Welcome customers and create a fun atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.42 per hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment.
- Qualifications: Bring your personality and smile; we’ll teach you the rest!
- Other info: Must be 18+, flexible for night shifts and weekends in a 24/7 casino.
The predicted salary is between 22000 - 28000 £ per year.
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Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.42
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage host, you\’ll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You\’ll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?
Qualifications
We\’ll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
-
Industries
Gambling Facilities and Casinos
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Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and beverage offerings at Grosvenor Casino. Knowing the menu inside out will help you engage confidently with customers and showcase your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's a phone call or a casual chat, showing your friendly personality can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires night shifts and weekends, highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Research the company culture at Grosvenor Casinos. Understanding their mission to be the UK's most loved casinos will allow you to align your answers with their values during the interview.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Food & Beverage Host entails. Familiarise yourself with the responsibilities and skills required, such as providing excellent customer service and presenting menus confidently.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you've engaged with customers, worked in a fast-paced environment, or demonstrated teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casinos specifically and how you can contribute to creating a welcoming atmosphere for customers.
Highlight Flexibility: Since the role requires flexibility to work nights and weekends, make sure to mention your availability in your application. This shows that you are ready to meet the demands of the job.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Be sure to showcase your friendly and engaging nature during the interview. Smile, make eye contact, and let your enthusiasm for customer service shine through.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casino. Being able to discuss the menu confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight any previous experience in similar environments where you had to adapt to changing schedules.
✨Prepare for Customer Scenarios
Think of potential customer service scenarios you might face as a host. Prepare responses on how you would handle difficult situations or ensure a positive experience for guests, demonstrating your problem-solving skills.
