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For Companies At a Glance
- Tasks: Welcome customers and create a vibrant atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21 per hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of a fun team, learn new skills, and make lasting memories.
- Qualifications: Bring your personality and smile; we’ll teach you everything else!
- Other info: Flexible hours required, including nights and weekends; must be 18+.
Overview
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Responsibilities
As a Food & Beverage Host, you’ll be at the heart of our hospitality experience – welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive.
Responsibilities include:
- Preparing drinks
- Delivering meals
- Maintaining a clean and inviting environment
- Providing exceptional service and hands-on support to guests
Qualifications
If you’re ready for a new challenge in a fast-paced, fun, and supportive environment – where your personality and passion for people matter most – we’d love to hear from you.
Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.
Additional Information
Be Part of What’s Next If you\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Fully flexible.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and drink offerings at Grosvenor Casino. Knowing the menu inside out will not only help you engage with customers but also show your enthusiasm for the role during any informal conversations.
✨Tip Number 2
Demonstrate your customer service skills by volunteering or working in similar environments. This experience can provide you with valuable insights and stories to share, making you a more appealing candidate.
✨Tip Number 3
Network with current employees or those in the hospitality industry. They can offer insider tips about the company culture and what they look for in a Food & Beverage Host, giving you an edge in your application.
✨Tip Number 4
Be prepared to showcase your personality during any interviews or meet-and-greets. The role requires a friendly and engaging demeanour, so let your true self shine through to connect with the hiring team.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Host. Familiarise yourself with the job description and think about how your skills and experiences align with what Grosvenor Casino is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and hospitality. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casino and how you can contribute to their mission of becoming the UK's most loved casino.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Be sure to showcase your friendly and engaging nature during the interview. Smile, make eye contact, and let your enthusiasm for customer service shine through.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casinos. Being able to discuss the menu confidently will demonstrate your commitment and readiness for the role, making a great impression on the interviewer.
✨Highlight Flexibility
Since the role requires working nights and weekends, emphasise your flexibility in your availability. Mention any previous experience in similar environments to show that you can adapt to the demands of a 24/7 casino setting.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
