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- Tasks: Welcome customers and create a fun atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21 per hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment.
- Qualifications: Bring your personality and smile; we’ll teach you everything else!
- Other info: Flexible shifts required, including nights and weekends; must be 18+.
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Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage host, you\’ll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You\’ll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?
Qualifications
We\’ll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Must be able to work a variety of shifts including days, nights, and weekends.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Customer Service
-
Industries
Gambling Facilities and Casinos
Referrals increase your chances of interviewing at Grosvenor Casino by 2x
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Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and beverage offerings at Grosvenor Casino. Knowing the menu inside out will help you engage confidently with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples from previous experiences. Highlight how you've created a welcoming atmosphere or resolved issues, as this is key for a Food & Beverage Host.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working nights and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Show your personality during any interactions, whether in person or online. A friendly and engaging demeanour can set you apart from other candidates and align with the fun environment at Grosvenor Casinos.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Food & Beverage Host does at Grosvenor Casino. Familiarise yourself with their customer service expectations and the atmosphere they aim to create.
Tailor Your CV: Highlight any relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to engage with customers and create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casino and how you can contribute to their mission of being the UK's most loved casino.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Be sure to showcase your friendly and engaging nature during the interview. Smile, make eye contact, and let your enthusiasm for customer service shine through.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casino. Being able to discuss the menu confidently will impress the interviewers and show that you're serious about the role.
✨Demonstrate Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight your willingness to work flexible hours and adapt to the fast-paced environment of a casino.
✨Prepare for Customer Scenarios
Think of potential customer service scenarios you might face as a host. Prepare examples of how you would handle difficult situations or ensure a positive experience for guests, demonstrating your problem-solving skills.
