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For Companies At a Glance
- Tasks: Welcome customers and create a fun atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.92/hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment.
- Qualifications: Bring your personality and smile; we’ll teach you the rest!
- Other info: Flexible shifts required; must be 18+ and eligible to work in the UK.
Job Description
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK's most loved casinos.
That’s where you come in.
As a valued team member, you'll receive the following benefits:
- Hourly pay rate of £12.92
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage Host, you’ll be at the heart of our hospitality experience – welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive.
Whether it’s preparing drinks, delivering meals, or maintaining a clean and inviting environment, you’ll be hands-on in delivering exceptional service.
Qualifications
If you’re ready for a new challenge in a fast-paced, fun, and supportive environment – where your personality and passion for people matter most – we’d love to hear from you.
Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.
Additional Information
Be Part of What’s Next
If you're looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Experience Preferred.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Food & Beverage Host employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and drink offerings at Grosvenor Casinos. Knowing the menu inside out will help you engage confidently with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples from previous experiences. Whether it's in a restaurant, bar, or retail setting, highlight how you made customers feel welcome and valued.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since this role requires night shifts and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Show your personality during any interactions, whether it's in an interview or networking event. A friendly and engaging demeanour is key for a Food & Beverage Host, so let your true self shine through!
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Food & Beverage Host does at Grosvenor Casino. Familiarise yourself with their customer service expectations and the atmosphere they aim to create.
Tailor Your CV: Highlight any relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to engage with customers and create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casino and how you can contribute to their mission of being the UK's most loved casino.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Personality
As a Food & Beverage Host, your personality is key! Make sure to showcase your friendly and engaging nature during the interview. Smile, maintain eye contact, and be enthusiastic about the role.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casino. Being able to discuss the menu confidently will impress the interviewers and show your commitment to providing excellent customer service.
✨Demonstrate Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and your enthusiasm for working in a dynamic environment.
✨Prepare Customer Service Scenarios
Think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories, as they will demonstrate your ability to handle various situations and ensure customer satisfaction.
