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- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Grosvenor Casino is London's premier gaming venue, celebrating 60 years of entertainment.
- Benefits: Enjoy competitive salary, tips, night premiums, and a vibrant work environment.
- Why this job: Join during an exciting refurbishment and be part of a community-focused team.
- Qualifications: Must be 18+, with poker dealing skills; experience preferred but not essential.
- Other info: Attend our open day on June 3rd for a chance to showcase your skills!
The predicted salary is between 25000 - 35000 £ per year.
Located in the heart of London, The Victoria is Grosvenor Casinos' flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.
With 25 poker tables and home to one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change and great opportunities.
At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!
As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Job Description:
Dealing a successful and entertaining poker game is more about people than cards. Yes, you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.
You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
You will:
- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Communicate effectively with colleagues and card room supervisor
- Create an environment of community and fun
- Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game
- Interact with customers in a range of ways that is consistent with their experience and ability in the game
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling
Qualifications:
- Professional poker dealers, skilled in NLH and/or PLO, for both tournament and cash game variants
- Experience in casino card rooms is preferred but not essential
- Positive attitude
- Fanatical about delivering unrivalled customer experience
- Good interpersonal skills and conflict resolution
- Must be able to work shifts at any time of the day, including weekends and bank holidays
- Applicants must be 18+ and have right to work in the UK
- Full time positions available, part time positions considered
Salary: Up to £30,992 per annum plus night premium pay, tips, and additional benefits
If this opportunity appeals to you, join us at our upcoming open day!
Date: Tuesday 3rd June 2025
Time: 17:00 - 21:00
Venue: Grosvenor Victoria Casino, 150-162 Edgware Road, London, W2 2DT
What To Expect:
- Arrive between the times provided with the right to work documentation
- We will conduct a table test to assess your ability level, followed by an interview
Right To Work Documentation:
- British passport or birth certificate (with proof of NI number)
- Proof of Right to Work (for non-UK nationals) & share codes (created within 30 days)
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer
✨Tip Number 1
Familiarise yourself with the specific poker games mentioned in the job description, such as No-Limit Hold'em and Pot-Limit Omaha. Being well-versed in these games will not only boost your confidence but also impress the hiring team during your practical assessment.
✨Tip Number 2
Practice your dealing skills with friends or at local poker nights to enhance your speed and accuracy. The ability to deal efficiently while maintaining a fun atmosphere is crucial for this role, so showcasing your skills in a relaxed setting can be beneficial.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview process. Think of examples where you've successfully handled difficult situations or created memorable experiences for customers, as this aligns with Grosvenor's commitment to customer excellence.
✨Tip Number 4
Attend the open day at Grosvenor Casino to meet the team and get a feel for the environment. This is a great opportunity to make a personal connection and show your enthusiasm for the role, which can set you apart from other candidates.
We think you need these skills to ace Experienced Poker Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Experienced Poker Dealer. Familiarise yourself with the skills required, such as dealing techniques and customer interaction, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in poker dealing or similar roles. Mention specific games you are skilled in, like NLH or PLO, and any customer service experience that showcases your ability to create a welcoming environment.
Showcase Your Personality: Since the role involves entertaining players, let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your interpersonal skills and passion for providing excellent customer experiences.
Prepare for the Table Test: As part of the application process, you'll likely face a table test. Brush up on your dealing skills and rules of the game. Practising with friends or at home can help you feel more confident and prepared for this assessment.
How to prepare for a job interview at Grosvenor Casino
✨Know Your Poker Rules
Make sure you have a solid understanding of poker rules, especially for No-Limit Hold'em and Pot-Limit Omaha. Being able to explain the rules clearly during the interview will show your expertise and confidence.
✨Showcase Your Customer Service Skills
Grosvenor Casino values customer experience highly. Be prepared to discuss how you've provided excellent service in previous roles and how you can create a fun and engaging atmosphere at the poker table.
✨Demonstrate Teamwork
Since you'll be working closely with colleagues, highlight your ability to collaborate effectively. Share examples of how you've worked as part of a team to achieve common goals or resolve conflicts.
✨Prepare for the Table Test
During the interview process, you'll likely face a table test. Practice your dealing skills and chip management beforehand. This will help you feel more confident and perform better when it counts.
