At a Glance
- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor Casino, London's premier gaming venue with a vibrant community atmosphere.
- Benefits: Earn up to £30,992 plus tips, night premiums, and flexible shifts.
- Other info: Attend our open day for a chance to showcase your skills and meet the team!
- Why this job: Be part of an exciting team during a £15 million refurbishment and growth phase.
- Qualifications: Experience in poker dealing preferred; positive attitude and great customer service skills required.
The predicted salary is between 25000 - 35000 £ per year.
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Company Description
Located in the heart of London, The Victoria is Grosvenor Casinos\' flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.
Company Description
Located in the heart of London, The Victoria is Grosvenor Casinos\' flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.
With 25 poker tables and home to one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change and great opportunities.
At Grosvenor Casinos, we\'re committed to becoming the UK\'s most loved casino group. Our venues are more than just places to play—they\'re community hubs where people can relax, socialize, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we\'re here to excite and entertain!
As we embark on an exciting period of growth, there\'s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It\'s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Job Description
Grosvenor Casino, The Victoria (150-162 Edgware Rd, London W2 2DT)
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.
You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
You will;
- Welcome customers warmly in to the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Communicate effectively with colleagues and card room supervisor
- Create an environment of community and fun
- Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.
- Interact with customers in a range of ways that is consistent with their experience and ability in the game
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling
- Professional poker dealers, skilled in NLH and/or PLO, for both tournament and cash game variants.
- Experience in casino card rooms is preferred but not essential.
- Positive attitude
- Fanatical about delivering unrivalled customer experience
- Good interpersonal skills and conflict resolution
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
- Applicants must be 18+ and have right to work in the UK
Salary: Up to £30,992 per annum plus night premium pay, tips, and additional benefits
Additional Information
If this opportunity appeals to you, join us at our upcoming open day!
- Date: Tuesday 3rd June 2025
- Time: 17:00 - 21:00
- Venue: Grosvenor Victoria Casino, 150-162 Edgware Road, London, W2 2DT
Arrive between the times provided with the right to work documentation. We will conduct a table test to assess your ability level, followed by an interview.
Right To Work Documentation
- British passport or birth certificate (with proof of NI number)
- Proof of Right to Work (for non-UK nationals) & share codes (created within 30 days)
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Gambling Facilities and Casinos
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#J-18808-LjbffrExperienced Poker Dealer in City of London employer: Grosvenor Casino
Grosvenor Casinos is an exceptional employer, offering a vibrant work culture where team members are valued and rewarded for their contributions. With competitive pay rates, generous benefits including uncapped tips and discounts on food and drinks, as well as access to an industry-leading rewards platform, employees can thrive both personally and professionally. Join us in our exciting growth journey and enjoy opportunities for recognition through our STARS awards and support from mental health first aiders, all while being part of a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Poker Dealer in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grosvenor Casino. It’s a fun way to stand out and demonstrate what you bring to the table!
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Don't be shy about reaching out to Grosvenor Casino directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experienced Poker Dealer in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grosvenor Casino and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grosvenor Casino
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
