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- Tasks: Deal live poker games with skill and professionalism, creating an exciting atmosphere for players.
- Company: Join Grosvenor Casinos, the UK's most loved casinos at the heart of communities.
- Benefits: Earn £12.21 per hour plus tips, enjoy 28 days holiday, and access online learning.
- Why this job: Be the face of the game and deliver top-tier experiences in a vibrant environment.
- Qualifications: Experience in live poker dealing and a passion for customer service are essential.
- Other info: Flexible hours in a dynamic 24/7 casino setting with great career growth opportunities.
Position
Experienced Poker Dealer – Grosvenor Casino
Location
London, England, United Kingdom
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re on an exciting journey of growth – to become the UK\’s most loved casinos.
Responsibilities
We’re looking for an experienced Poker Dealer to bring skill, energy, and exceptional service to our poker tables. In this role, you’ll run live games with precision and professionalism, creating an exciting and fair environment for players of all levels.
You’ll be the face of the game – managing pots, reading the room, and keeping the action flowing smoothly.
Qualifications
• Solid experience dealing live poker games.
• Excellent game knowledge and the ability to stay focused in a fast‑paced, high‑stakes setting.
• Friendly, professional manner and a passion for delivering top‑tier guest experiences.
Benefits
- Hourly pay rate of £15.27
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional 10% per hour after midnight
- Paid breaks
- Holiday entitlement: 28 days of holiday (based on full‑time hours)
- Legal & General Pension Scheme: 3% employer contribution
- Life insurance coverage
- Long service awards
- Online learning: Access to supplementary online courses
- Uniform: Free team uniform provided
- Retail discount scheme
- Employee assistance programme
- Food and soft drinks discounts
Additional Information
This role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
We’re for everyone – we’re committed to creating a welcoming and inclusive workplace. If you need any adjustments as part of your application or interview, just let us know. We’re happy to help.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Seniority Level
Not applicable
Employment Type
Full‑time
Job Function
Customer service
Industry
Gambling facilities and casinos
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Experienced Poker Dealer employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with dealers and staff, and soak up the atmosphere. This will not only help you understand the vibe but also give you a chance to network and make connections that could lead to job opportunities.
✨Tip Number 2
Practice your poker skills! Whether it’s online or with friends, keep honing your game knowledge and dealing techniques. The more confident you are in your abilities, the better you'll perform during interviews and practical assessments.
✨Tip Number 3
When you apply, make sure to highlight your experience and passion for customer service. We want to see how you can create an exciting environment for players. Tailor your approach to show that you’re not just a dealer, but a key part of the gaming experience!
✨Tip Number 4
Don’t forget to check out our website for openings! Applying directly through us not only shows your interest but also gives you a chance to stand out. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Experienced Poker Dealer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience dealing live poker games in your application. We want to see your skills and how you can bring that energy to our tables!
Keep It Professional Yet Friendly: Your application should reflect your friendly and professional manner. Use a tone that shows you’re passionate about delivering top-tier guest experiences, just like we do at Grosvenor Casinos.
Tailor Your Application: Don’t just send a generic application! Tailor it to the role of Poker Dealer. Mention specific skills and experiences that relate directly to the job description—we love seeing that attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board for this exciting journey with us!
How to prepare for a job interview at Grosvenor Casino
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, different game types, and strategies. Being able to discuss your experience and demonstrate your expertise will show that you're serious about the role.
✨Show Off Your People Skills
As a Poker Dealer, you'll be interacting with players constantly. Practice how you can convey a friendly and professional manner during the interview. Think of examples where you've provided excellent customer service or managed a tricky situation at the table.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling difficult players or managing high-stakes situations. Prepare specific examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
Even though it’s an informal setting, dressing smartly can make a great first impression. Wear something that reflects the professionalism expected in a casino environment. It shows you respect the opportunity and are ready to represent the brand well.
