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- Tasks: Welcome guests with a smile and create memorable experiences at Grosvenor Casino.
- Company: Join Grosvenor Casinos, a vibrant community hub in the UK.
- Benefits: Earn £12.42 per hour plus tips, enjoy 28 days holiday, and access online learning.
- Why this job: Be part of a passionate team that values your contribution and creativity.
- Qualifications: Positive attitude and experience in hospitality are essential.
- Other info: Flexible hours with opportunities for growth in a fun environment.
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK's most loved casinos.
Benefits
- Hourly pay rate of £12.42
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team. With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.
Qualifications
To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.
Additional Information
If you're looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it. Must be able to work nights/weekends as this is a 24hr business. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Receptionist in Bristol employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grosvenor Casino's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the casino. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and showcasing your welcoming personality.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp for your interview. A smart outfit not only shows professionalism but also reflects your enthusiasm for the role at Grosvenor Casinos.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the Grosvenor team!
We think you need these skills to ace Receptionist in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring a welcoming vibe to our team. Don’t be afraid to show us why you’re passionate about customer service!
Tailor Your Application: Make sure to tailor your application to the Receptionist role at Grosvenor Casino. Highlight any relevant experience in hospitality and customer service, and connect it back to how you can create memorable experiences for our guests. We love seeing how you fit into our vision!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Grosvenor Casino
✨Know the Company
Before your interview, take some time to research Grosvenor Casinos. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, your role is all about making guests feel welcome. During the interview, be sure to highlight your experience in customer service and share specific examples of how you've gone above and beyond to create a positive experience for customers. This will demonstrate that you have the right attitude for the job.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with an unhappy guest or managing multiple tasks at once. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to discuss them in detail.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to reflect the welcoming atmosphere of Grosvenor Casinos. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
