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For Companies At a Glance
- Tasks: Support sales growth and ensure excellent customer service in a vibrant café environment.
- Company: Join Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Keep 100% of tips, flexible hours, and discounts on food and cinema tickets.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fun setting.
- Qualifications: Experience in hospitality, strong leadership, and great communication skills.
- Other info: Enjoy career development opportunities and a supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
Grosvenor Cafe, Ashton Lane, Glasgow, Lanarkshire, G12 8SJ
About Us:
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
- Supporting sales growth.
- Controlling costs.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
- Accountability for specific shifts and the full unit in the absence of senior management.
The Person:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels.
- A strong commercial awareness.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps:
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Deputy General Manager in Glasgow employer: Grosvenor Café
Contact Detail:
Grosvenor Café Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Scotsman Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've led teams or improved customer service – it’s all about making a memorable impression.
✨Tip Number 3
Be prepared with questions! When you're in an interview, ask about their approach to staff development or how they maintain service standards. It shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at Grosvenor Cafe!
We think you need these skills to ace Deputy General Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering excellent customer service and being part of a vibrant team.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Deputy General Manager role. We love seeing specific examples of how you've supported sales growth or managed teams in previous positions. Customising your CV can really make you stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. A well-structured application is much easier for us to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Grosvenor Cafe!
How to prepare for a job interview at Grosvenor Café
✨Know the Venue Inside Out
Before your interview, make sure you research Grosvenor Cafe and The Scotsman Group. Familiarise yourself with their menu, atmosphere, and customer service style. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Deputy General Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you can motivate staff and enhance their development.
✨Demonstrate Commercial Awareness
Understand the financial aspects of running a venue. Be prepared to discuss how you would support sales growth and control costs. Think about strategies you could implement to boost revenue while maintaining excellent customer service.
✨Be Ready for Shift Flexibility Questions
Since the role requires availability for shifts, including evenings and weekends, be honest about your schedule. Show that you're adaptable and willing to meet the business needs, which is crucial in the hospitality industry.