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For Companies At a Glance
- Tasks: Chase debt through high-volume outbound calls in a busy office environment.
- Company: Join a fantastic company based in Tamworth with a supportive culture.
- Benefits: Enjoy 20 days annual leave, birthday off, and private medical resources.
- Why this job: Earn a competitive salary with realistic OTE and make a difference.
- Qualifications: Confident telephone skills and previous experience in a similar role.
- Other info: Receive training and support in a dynamic work environment.
The predicted salary is between 23809 - 40000 £ per year.
Our client based in Tamworth is seeking a Collections Advisor to join them on a permanent basis. This exciting opportunity offers some fantastic benefits and the opportunity to work for a great company!
Work hours: Monday to Friday, 9am to 5.30pm
Salary: £23,809 basic (realistic OTE of £35,000-£40,000)
Benefits:
- 20 days annual leave plus 8 bank holidays
- Christmas to New Year shutdown
- Your birthday off
- The option to buy more holiday
- Staff parking
- Access to BHSF, private medical appointments, mental health resources and death in service insurance
As a Collections Advisor you will be working within a busy office environment to chase debt. The position includes a high volume of outbound calling so you must be confident on the telephone and have previous telephone experience. Training and support will be provided.
Please apply now for this exciting opportunity as Collections Advisor!
Collections Advisor in Sutton Coldfield employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in Sutton Coldfield
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and any recent news. This will help us tailor our answers and show that we're genuinely interested in being a Collections Advisor with them.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your telephone experience and confidence, as these are key for the Collections Advisor role.
✨Tip Number 3
Dress to impress! Even if the office vibe is casual, looking smart can make a great first impression. It shows we take the opportunity seriously and are ready to step into the Collections Advisor role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the Collections Advisor position and keeps us fresh in their minds.
We think you need these skills to ace Collections Advisor in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any previous telephone work. We want to see how your skills match the Collections Advisor role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Collections Advisor position and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of outbound calling, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you’re confident on the phone!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team in Tamworth!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your Numbers
As a Collections Advisor, you'll be dealing with debt and finances, so brush up on your knowledge of basic financial terms and concepts. Be prepared to discuss how you would handle different scenarios involving collections, as this will show your understanding of the role.
✨Practice Your Phone Skills
Since the job involves a high volume of outbound calls, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend or family member to get comfortable with handling various types of conversations.
✨Show Your Empathy
Collections can be a sensitive topic for many people. During the interview, demonstrate your ability to empathise with customers while still being assertive. Share examples from past experiences where you've successfully navigated difficult conversations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
