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- Tasks: Support day-to-day sales operations and ensure smooth e-commerce administration.
- Company: Join a growing online commercial team in Cannock.
- Benefits: Competitive salary, bonus scheme, free lunches, and extra holiday allowance.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be the backbone of our sales team and make a real impact.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Cannock
Working Hours: 7:30am - 4:30pm, Monday to Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches, Additional Holiday Allowance
We are looking for a highly organised and detail-focused Sales Administrator to support the day-to-day operations of a busy and growing online commercial function. Working closely with the E-commerce Key Account Manager, this role will play a key part in ensuring the smooth running of sales and ecommerce administration, customer support, order processing, pricing accuracy, and internal coordination across departments.
This is a varied and administration-focused role, ideal for someone who enjoys working behind the scenes to keep processes running efficiently while delivering excellent support to both customers and internal teams.
Key Responsibilities:- Provide day-to-day administrative support to the E-commerce Key Account Manager
- Process and manage ecommerce orders, ensuring accuracy and timely turnaround
- Handle customer enquiries, quotations, and order updates via email and internal systems
- Maintain accurate product listings, pricing, and inventory information across ecommerce platforms
- Assist with monitoring sales, pricing, and order data to support commercial decision-making
- Support the coordination of customer accounts and ongoing account activity
- Liaise with internal departments including purchasing, marketing, customer service, and warehouse teams
- Ensure all customer and order records are kept up to date and accurate
- Assist with process improvements and general administrative duties across the ecommerce function
- Support the wider team with operational and commercial administration tasks as required
- Previous experience within administration, ecommerce support, commercial administration, sales support, or customer service
- Strong organisational skills with excellent attention to detail
- Comfortable managing multiple tasks and prioritising workload effectively
- Confident communicator with a professional and supportive approach
- Good IT skills and experience using Microsoft Office and internal systems
- Ability to work in a fast-paced environment and adapt to changing priorities
- A proactive and reliable team player with a positive attitude
This is an excellent opportunity for someone looking to build a long-term career within a supportive commercial and ecommerce environment.
Sales Administrator in Stoke-on-Trent employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, and think about how your skills as a Sales Administrator can add value. This will help you stand out during the interview.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend or family member to get comfortable expressing your thoughts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace Sales Administrator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and ecommerce support. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Share specific examples of how you've successfully managed tasks in previous roles, and let your personality come through.
Show Off Your IT Skills: Since we’re all about efficiency, make sure to mention your IT skills, especially with Microsoft Office and any internal systems you’ve used. Highlighting your tech-savviness will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like order processing and customer support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise your workload and keep everything running smoothly.
✨Brush Up on Your IT Skills
As a Sales Administrator, you'll need to be comfortable with Microsoft Office and internal systems. If there are specific tools mentioned in the job description, make sure you’re familiar with them. You might even want to practice using similar software to demonstrate your tech-savviness during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.