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For Companies At a Glance
- Tasks: Oversee restaurant operations, manage staff, and ensure exceptional customer experiences.
- Company: San Giovanni, a family-run Italian restaurant with stunning lakeside views.
- Benefits: Competitive salary, flexible hours, and a vibrant work environment.
- Why this job: Join an award-winning team and make a difference in a beloved local venue.
- Qualifications: Proven experience in restaurant management and strong leadership skills.
- Other info: Be part of a passionate team in a beautiful setting.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Restaurant Floor Manager Experienced Applicants Only
Location: Midlands (between Birmingham & Leicester)
Salary: From £35,000 per annum + tips & perks
San Giovanni is a family-run, independent Italian restaurant and bar set in a stunning lakeside location in the Midlands. Open for over 18 years, we are proud to be a well-established, award-winning venue, recently named Best Restaurant in our Region. Our beautiful setting, loyal clientele, and commitment to exceptional food and service make San Giovanni a truly special place to work.
We are now seeking an experienced and dedicated Restaurant Floor Manager to support our management team in the day-to-day running of our busy restaurant. This is a key leadership role within our front-of-house operation and a fantastic opportunity for the right individual to take on a new challenge in a respected and successful business.
About the Role
You will play a vital role in ensuring our guests receive an outstanding dining experience while maintaining our high standards of service, quality, and professionalism. The restaurant is open 7 days a week from midday, therefore evening and weekend availability is essential.
Key Responsibilities
- Deliver exceptional customer service and interact confidently with our clientele
- Lead, manage, and motivate the front-of-house team on a daily basis
- Efficiently manage busy footfall during service
- Operate EPOS till systems and handle cash and card payments
- Daily use of OpenTable reservations, including email and telephone bookings
- Support ordering processes (wine, linen, and other supplies)
- Organise staff rotas and front-of-house coverage to meet business needs
- Act as a key holder for the premises
- Cash up and complete end-of-day procedures
- Train and support new team members
- Handle customer requests and resolve any issues professionally
- Liaise closely with the kitchen team to ensure food quality and presentation standards are met
About You
- Minimum 5 years experience in a professional restaurant environment
- Proven leadership and team management skills
- Reliable, trustworthy, and highly motivated
- Calm under pressure with excellent organisational skills
- Confident using reservation and till systems
- Passionate about hospitality and guest satisfaction
- Due to our location, driving is advantageous
What We Offer
- Competitive salary starting from £35,000, dependent on experience
- Tips paid on top of salary
- A supportive, family-run working environment
- A role within an award-winning, respected restaurant
- Excellent perks and opportunities for long-term growth
If you are an experienced hospitality professional looking to join a successful and welcoming team, we would love to hear from you.
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Restaurant Floor Manager employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Floor Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Floor Manager role. You never know who might have the inside scoop on openings at places like San Giovanni.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for the restaurant industry shine through. Remember, they’re not just hiring a skill set; they want someone who fits their family-run vibe.
✨Tip Number 3
Do your homework! Familiarise yourself with San Giovanni’s menu and values before your interview. This shows you’re genuinely interested and ready to contribute to their award-winning reputation.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Restaurant Floor Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in restaurant management. We want to see how you've handled busy floors and managed teams in the past, so don’t hold back on those details!
Personal Touch: Since we’re a family-run business, it’s important to convey your personality in your application. Share a bit about why you love working in hospitality and what makes you a great fit for our team at San Giovanni.
Tailor Your Application: Don’t just send a generic CV! We appreciate when applicants take the time to tailor their applications to us. Mention specific aspects of our restaurant that resonate with you and why you want to be part of our award-winning team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at San Giovanni!
How to prepare for a job interview at Groomfield Recruitment
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with San Giovanni’s location, its history, and what makes it special. Being able to discuss the restaurant's unique features and its award-winning status will show your genuine interest and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Restaurant Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service efficiency. This will help you stand out as a candidate who can lead effectively in a busy environment.
✨Understand the Italian Cuisine
Brush up on your knowledge of Italian cuisine and dining etiquette. Being able to discuss menu items, wine pairings, and customer service standards specific to Italian dining will impress the interviewers and show that you’re ready to engage with their clientele.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant’s culture, team dynamics, and future plans. This not only shows your interest but also helps you determine if San Giovanni is the right fit for you.
