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- Tasks: Support Operations and Sales teams with admin tasks, customer service, and documentation.
- Company: Join a dynamic team in Tamworth, known for its supportive work culture.
- Benefits: Enjoy a competitive salary, bonuses, and a structured work schedule.
- Why this job: Perfect for those who thrive in fast-paced environments and love problem-solving.
- Qualifications: Strong communication skills, attention to detail, and MS Office proficiency required.
- Other info: This is a maternity cover role for 12 months, ideal for gaining valuable experience.
The predicted salary is between 19200 - 33600 £ per year.
Operations Administrator
Location- Tamworth
Contract- Maternity Cover, 12 months
Salary- £24,000 per year + Bonuses
Monday to Thursday 09.00 to 17.30 (Friday 17.00)
This is a fantastic opportunity to join a supportive and fast-paced team where your organisational skills and problem-solving abilities will be highly valued. Youll play a vital role in supporting the Operations and Sales teams with daily administrative tasks, customer service, documentation processing, and more.
Key Responsibilities:
Provide comprehensive administrative support to the Operations team
Communicate professionally with customers and suppliers via phone and email
Create, send, and check documentation accurately
Perform data input and calculations based on specific schemes and yields
Use external portals to produce documentation for partner organisations
Conduct KYC (Know Your Customer) checks and perform internal searches
Assist the Sales team with diary management and task follow-ups
Ensure compliance with internal policies and uphold company values
What Were Looking For:
Excellent communication skills and a professional telephone manner
Strong attention to detail and the ability to prioritise tasks
Confident with MS Office (Word, Outlook, Excel)
Previous administrative experience in a fast-paced environment
Problem-solving mindset with a focus on customer service
Operations Administrator in Tamworth, Staffordshire employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Tamworth, Staffordshire
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, especially MS Office. Being confident in using Word, Outlook, and Excel will not only help you stand out but also prepare you for the daily tasks you'll encounter.
✨Tip Number 2
Brush up on your communication skills, particularly over the phone and via email. Since you'll be interacting with customers and suppliers, practice maintaining a professional tone and clear messaging to ensure effective communication.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will demonstrate your ability to prioritise effectively in a fast-paced environment, which is crucial for this position.
✨Tip Number 4
Research the company values and internal policies of StudySmarter. Understanding these will not only help you align your application but also show that you're genuinely interested in being part of our team and contributing positively to our culture.
We think you need these skills to ace Operations Administrator in Tamworth, Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Administrator role. Emphasise your organisational skills, attention to detail, and any previous administrative roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer service focus. Mention specific examples from your past experiences that demonstrate how you can support the Operations and Sales teams effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with MS Office and any experience with documentation processing or KYC checks. This will show that you have the necessary skills for the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Groomfield Recruitment
✨Showcase Your Organisational Skills
As an Operations Administrator, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail and prioritisation skills.
✨Demonstrate Strong Communication Abilities
Since the role involves communicating with customers and suppliers, practice articulating your thoughts clearly. Be ready to discuss how you've handled customer interactions in the past, especially in challenging situations, to showcase your professional telephone manner.
✨Familiarise Yourself with MS Office
The job requires confidence in using MS Office tools. Brush up on your skills in Word, Outlook, and Excel before the interview. You might be asked about specific functions or how you’ve used these tools in previous roles, so be prepared with relevant examples.
✨Prepare for Problem-Solving Scenarios
With a focus on problem-solving, think of instances where you identified issues and implemented solutions. Be ready to discuss your thought process and the outcomes of your actions, as this will demonstrate your proactive approach to customer service.
