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- Tasks: Maximise revenue and enhance online customer experience in a dynamic e-commerce role.
- Company: Join a vibrant team in Cannock with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, bonus scheme, free lunches, and extra holiday.
- Why this job: Be part of a high-energy environment where your contributions directly impact success.
- Qualifications: Experience in e-commerce sales and strong analytical skills are essential.
- Other info: Collaborate across teams and thrive in a fast-paced, supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cannock
Working Hours: 7:30am - 4:30pm Monday - Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches and additional holiday.
As the Online Commercial Executive, you will be working closely with the E-commerce Key Account Manager. You will help maximise revenue, reduce margin leakage, improve customer responsiveness, and ensure a seamless online customer experience. This is a high-energy, hands-on role where performance is measured through sales activity, margin improvement, operational efficiency, and customer outcomes.
Key Responsibilities
- Identify and act on opportunities to increase GP%, reduce margin leakage, and optimise pricing and order quantities.
- Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience.
- Support the E-commerce Key Account Manager with enquiries, quoting and customer communication, enabling focus on higher-value accounts.
- Analyse e-commerce sales and order data to uncover growth, profitability and cross-sell opportunities.
- Support the optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase.
- Maintain and support e-commerce platforms, including product listings, pricing accuracy and inventory visibility.
- Work cross-functionally with marketing, purchasing and customer service teams to improve e-commerce performance and customer retention.
- Provide day-to-day support to the E-commerce Key Account Manager across account activity and customer management.
What We're Looking For
- Experience in e-commerce sales, inside sales, commercial operations or account support.
- Strong commercial acumen with a focus on margin, pricing and profitability.
- Confident outbound communicator with a proactive sales mindset.
- Analytical skills with the ability to interpret sales and order data.
- Strong attention to detail and operational discipline.
- Comfortable working cross-functionally in a fast-paced environment.
- Adaptable and resilient, with the ability to support change and platform transition.
Apply now for this role!
Online Commercial Executive employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Commercial Executive
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its e-commerce strategies. Show us that you understand their business and how you can help improve their online sales and customer experience.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in commercial operations and data analysis can directly impact their bottom line. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Online Commercial Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Online Commercial Executive role. Highlight your e-commerce experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised revenue or improved customer experiences in previous roles. We love a good story!
Show Off Your Analytical Skills: Since this role involves analysing sales and order data, make sure to mention any experience you have with data analysis. We want to know how you’ve used data to drive decisions and improve performance in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your Numbers
As an Online Commercial Executive, you'll need to demonstrate your understanding of e-commerce metrics. Brush up on key performance indicators like GP%, margin leakage, and sales data analysis. Be ready to discuss how you've used these metrics in past roles to drive results.
✨Showcase Your Communication Skills
This role requires confident outbound communication, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or team members in previous positions, especially in high-pressure situations.
✨Be Ready to Discuss Cross-Functional Collaboration
Since the job involves working with various teams, think of instances where you've successfully collaborated across departments. Highlight your adaptability and how you’ve contributed to improving e-commerce performance through teamwork.
✨Demonstrate Your Analytical Mindset
Analytical skills are crucial for this position. Prepare to discuss how you've interpreted sales and order data in the past. Bring examples of how your insights led to actionable strategies that improved profitability or customer experience.