At a Glance
- Tasks: Build customer relationships and generate new business through tailored coach hire quotations.
- Company: Join a growing team in a supportive and dynamic environment.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Opportunity to represent the company at exciting events and exhibitions.
- Why this job: Make an impact by delivering exceptional service and achieving sales targets.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking an enthusiastic and commercially minded Customer Sales Administrator to join their growing team. This is an exciting opportunity for a motivated sales professional who enjoys building customer relationships, generating new business, and delivering outstanding customer service.
The successful candidate will be responsible for producing and converting coach hire quotations, developing relationships with customers and tour operators, and contributing to the achievement of monthly and annual sales targets.
Key Responsibilities- Gather customer requirements and prepare tailored coach hire quotations.
- Provide advice on vehicle options, onboard facilities, pricing, and service offerings.
- Manage and follow up quotation pipelines using CRM systems to maximise conversion rates.
- Build strong relationships with new and existing customers to encourage repeat business.
- Work closely with the Operations Team to ensure customer requirements are communicated effectively.
- Generate new business through outbound calls, email campaigns, networking events, and customer referrals.
- Re-engage lapsed customers and identify opportunities within target markets.
- Monitor market trends, competitor activity, and seasonal demand to maximise sales opportunities.
- Achieve monthly and annual sales targets while maintaining excellent customer service standards.
- Represent the business professionally at exhibitions, trade shows, and networking events.
- Maintain accurate customer records and sales activity within CRM systems.
- Contribute ideas to improve sales processes, customer experience, and revenue generation.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple enquiries simultaneously.
- Customer-focused approach with a passion for delivering exceptional service.
- Good IT skills, including Microsoft Office applications.
- Commercial awareness and the ability to identify new business opportunities.
- Resilient, proactive, and comfortable working within a fast-paced environment.
- Flexibility to work occasional Saturdays as required.
If you are looking for an opportunity to join a supportive business where you can develop your skills and play a key role, we'd love to hear from you.
Customer Sales Administrator in Coalville employer: Groomfield Recruitment
Join a dynamic and supportive team in Leicestershire as a Customer Sales Administrator, where your enthusiasm for building customer relationships and generating new business will be valued. With a focus on employee growth, we offer opportunities to develop your skills while achieving monthly sales targets in a fast-paced environment. Enjoy a collaborative work culture that encourages innovation and recognises your contributions at exhibitions and networking events.
