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- Tasks: Support day-to-day operations in a busy online sales environment.
- Company: Join a growing team in a dynamic e-commerce setting.
- Benefits: Enjoy competitive salary, bonus scheme, free lunches, and extra holiday.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the backbone of our sales team and make a real impact.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Location: Cannock
Working Hours: 7:30am - 4:30pm, Monday to Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches, Additional Holiday Allowance
We are looking for a highly organised and detail-focused Sales Administrator to support the day-to-day operations of a busy and growing online commercial function. Working closely with the E-commerce Key Account Manager, this role will play a key part in ensuring the smooth running of sales and ecommerce administration, customer support, order processing, pricing accuracy, and internal coordination across departments. This is a varied and administration-focused role, ideal for someone who enjoys working behind the scenes to keep processes running efficiently while delivering excellent support to both customers and internal teams.
Key Responsibilities
- Provide day-to-day administrative support to the E-commerce Key Account Manager
- Process and manage ecommerce orders, ensuring accuracy and timely turnaround
- Handle customer enquiries, quotations, and order updates via email and internal systems
- Maintain accurate product listings, pricing, and inventory information across ecommerce platforms
- Assist with monitoring sales, pricing, and order data to support commercial decision-making
- Support the coordination of customer accounts and ongoing account activity
- Liaise with internal departments including purchasing, marketing, customer service, and warehouse teams
- Ensure all customer and order records are kept up to date and accurate
- Assist with process improvements and general administrative duties across the ecommerce function
- Support the wider team with operational and commercial administration tasks as required
What We're Looking For
- Previous experience within administration, ecommerce support, commercial administration, sales support, sales administrator or customer service
- Strong organisational skills with excellent attention to detail
- Comfortable managing multiple tasks and prioritising workload effectively
- Confident communicator with a professional and supportive approach
- Good IT skills and experience using Microsoft Office and internal systems
- Ability to work in a fast-paced environment and adapt to changing priorities
- A proactive and reliable team player with a positive attitude
This is an excellent opportunity for someone looking to build a long-term career within a supportive commercial and ecommerce environment.
Sales Administrator in Cannock employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in administration and ecommerce support, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your attention to detail and how you’ve successfully managed multiple tasks in the past.
Show Off Your IT Skills: Since we value good IT skills, make sure to mention any experience you have with Microsoft Office and other internal systems. If you’ve used specific tools in your previous roles, let us know!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like order processing and customer support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise your workload and keep everything running smoothly.
✨Brush Up on Your IT Skills
As a Sales Administrator, you'll be using various internal systems and Microsoft Office. Make sure you're comfortable discussing your experience with these tools. If you can, practice using them beforehand so you can confidently talk about your proficiency during the interview.
✨Prepare for Customer Interaction Scenarios
Given that you'll be handling customer enquiries and updates, think of scenarios where you've provided excellent customer service. Be prepared to share how you resolved issues or communicated effectively, as this will highlight your supportive approach and communication skills.