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- Tasks: Maximise revenue and enhance online customer experience in a dynamic e-commerce role.
- Company: Join a vibrant team in Cannock with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, bonus scheme, free lunches, and extra holiday.
- Why this job: Be part of a hands-on role that drives real impact in e-commerce.
- Qualifications: Experience in e-commerce or sales, strong analytical and communication skills.
- Other info: Fast-paced environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cannock
Working Hours: 7:30am - 4:30pm Monday - Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches and additional holiday.
As the Online Commercial & Ecommerce Executive, you'll work closely with the E-commerce Key Account Manager to maximise revenue, reduce margin leakage, improve customer responsiveness, and ensure a seamless online customer experience. This is a high-energy, hands-on commercial role where performance is measured through sales activity, margin improvement, operational efficiency, and customer outcomes.
Key Responsibilities- Identify and act on opportunities to increase GP%, reduce margin leakage, and optimise pricing and order quantities.
- Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience.
- Support the E-commerce Key Account Manager with enquiries, quoting, and customer communication to enable focus on higher-value accounts.
- Analyse e-commerce sales and order data to identify growth, profitability, and cross-sell opportunities.
- Support optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase.
- Maintain e-commerce platforms, ensuring accurate product listings, pricing, and inventory visibility.
- Work cross-functionally with marketing, purchasing, and customer service teams to improve performance and retention.
- Provide day-to-day commercial and operational support across account activity and customer management.
- Experience in e-commerce, inside sales, commercial operations, or account support.
- Strong commercial acumen with a focus on margin, pricing, and profitability.
- Confident communicator with a proactive, commercially driven mindset.
- Strong analytical skills with the ability to interpret sales and order data.
- High attention to detail and strong operational discipline.
- Comfortable working cross-functionally in a fast-paced environment.
- Adaptable, resilient, and able to support change and system/process improvements.
Online Commercial & Ecommerce Executive in Cannock employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Commercial & Ecommerce Executive in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in e-commerce and commercial operations. When you get the chance to chat with potential employers, let your achievements do the talking.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, the best opportunities come from simply putting yourself out there.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your talents. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on the chance to land that dream role!
We think you need these skills to ace Online Commercial & Ecommerce Executive in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Online Commercial & Ecommerce Executive. Highlight your experience in e-commerce and any relevant skills that match what we're looking for, like commercial acumen and analytical abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your ability to maximise revenue and improve customer responsiveness.
Show Off Your Analytical Skills: Since this role involves analysing sales and order data, make sure to mention any relevant tools or methods you’ve used in the past. We want to see how you can help us identify growth and profitability opportunities!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your Numbers
Brush up on your e-commerce metrics! Be ready to discuss how you've previously increased GP%, reduced margin leakage, or optimised pricing. Having specific examples will show your strong commercial acumen and analytical skills.
✨Showcase Your Communication Skills
As a confident communicator, you’ll need to demonstrate how you’ve effectively managed customer enquiries and supported account managers in the past. Prepare anecdotes that highlight your proactive approach and ability to work cross-functionally.
✨Be Data-Driven
Familiarise yourself with sales and order data analysis. Be prepared to explain how you've used data to identify growth opportunities or improve customer experiences. This will showcase your analytical skills and attention to detail.
✨Embrace Change
This role requires adaptability and resilience. Think of examples where you've successfully navigated change or improved processes. Highlighting your operational discipline will resonate well with the interviewers.