At a Glance
- Tasks: Boost online sales and enhance customer experience in a dynamic e-commerce environment.
- Company: Join a vibrant team in Cannock with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, bonus scheme, free lunches, and extra holiday.
- Why this job: Make a real impact on e-commerce success while developing your skills.
- Qualifications: Experience in e-commerce sales and strong analytical skills are a must.
- Other info: Fast-paced role with opportunities for career advancement and cross-functional collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cannock
Working Hours: 7:30am - 4:30pm Monday - Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches and additional holiday.
As the Ecommerce Executive, you will be working closely with the E-commerce Key Account Manager. You will help maximise revenue, reduce margin leakage, improve customer responsiveness, and ensure a seamless online customer experience. This is a high-energy, hands-on role where performance is measured through sales activity, margin improvement, operational efficiency, and customer outcomes.
Key Responsibilities:- Identify and act on opportunities to increase GP%, reduce margin leakage, and optimise pricing and order quantities.
- Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience.
- Support the E-commerce Key Account Manager with enquiries, quoting and customer communication, enabling focus on higher-value accounts.
- Analyse e-commerce sales and order data to uncover growth, profitability and cross-sell opportunities.
- Support the optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase.
- Maintain and support e-commerce platforms, including product listings, pricing accuracy and inventory visibility.
- Work cross-functionally with marketing, purchasing and customer service teams to improve e-commerce performance and customer retention.
- Provide day-to-day support to the E-commerce Key Account Manager across account activity and customer management.
- Experience in e-commerce sales, inside sales, commercial operations or account support.
- Strong commercial acumen with a focus on margin, pricing and profitability.
- Confident outbound communicator with a proactive sales mindset.
- Analytical skills with the ability to interpret sales and order data.
- Strong attention to detail and operational discipline.
- Comfortable working cross-functionally in a fast-paced environment.
- Adaptable and resilient, with the ability to support change and platform transition.
Apply now for this role!
E-Commerce Executive in Cannock employer: Groomfield Recruitment
Contact Detail:
Groomfield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Executive in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its e-commerce strategies. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around margin improvement and customer experience. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace E-Commerce Executive in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-Commerce Executive role. Highlight your experience in e-commerce sales and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background aligns with our goals at StudySmarter. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Analytical Skills: Since the role involves analysing sales and order data, make sure to mention any relevant experience you have with data analysis. We love candidates who can interpret numbers and turn them into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Groomfield Recruitment
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce knowledge before the interview. Understand key metrics like GP%, margin leakage, and how to optimise pricing. Being able to discuss these concepts confidently will show that you're ready to hit the ground running.
✨Show Off Your Analytical Skills
Prepare to talk about your experience with analysing sales and order data. Think of specific examples where you've uncovered growth opportunities or improved profitability. This will demonstrate your analytical mindset and how you can contribute to the team.
✨Be Ready to Communicate
As a confident outbound communicator, you'll need to showcase your proactive sales mindset. Practice articulating how you've successfully managed customer communications in the past, especially in high-pressure situations. This will highlight your ability to support the E-commerce Key Account Manager effectively.
✨Emphasise Your Teamwork Skills
Since this role involves working cross-functionally, be prepared to discuss your experiences collaborating with marketing, purchasing, and customer service teams. Share examples of how you've contributed to improving e-commerce performance and customer retention through teamwork.