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- Tasks: Manage transport operations, handle enquiries, and ensure smooth service delivery.
- Company: Dynamic transport company in Coalville with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Join a team that values your organisational skills and customer focus.
- Qualifications: 3+ years in admin or transport roles, strong organisational skills required.
- Other info: Exciting role with potential to develop school transport services.
The predicted salary is between 23000 - 30000 £ per year.
Transport Administrator Salary: Up to £27,000 (dependent on experience) Location: Coalville, Leicestershire Hours: Full time, 42.5 hours per week (typically 07:00 – 16:00, Monday to Friday) About the Role We are recruiting a Transport Administrator on behalf of our client. This is an exciting opportunity to join a busy and fast-paced team, providing vital support to the delivery of transport services. The role is varied and requires a strong mix of organisational, administrative, and customer service skills. Key Responsibilities * Administering applications, payments, and distribution. * Monitoring daily transport operations (AM & PM) and communicating updates to customers via text, email, and app messaging. * Responding to transport enquiries and complaints in a timely and professional manner. * Maintaining accurate databases, producing reports, and managing late/missed payments. * Liaising with drivers, customers, and local councils to ensure smooth service delivery. * Assisting with the development of school transport services, timetables, and promotional activities. Skills & Experience * 3+ years’ experience in a similar administrative or transport/logistics/customer service role. * Strong organisational skills with the ability to manage multiple priorities. * Knowledge of GDPR and transport best practices is advantageous. * Customer-focused, driven, and adaptable
Transport Administrator employer: Groomfield Recruitment Ltd
Contact Detail:
Groomfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its transport operations. Show them you’re not just another candidate; you’re genuinely interested in how they run things and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Transport Administrator, you'll need to keep customers updated and handle enquiries. Role-play with a friend to get comfortable with potential questions and scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Transport Administrator role, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport administration or customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Transport Administrator role and how your background makes you a perfect fit for our team.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple priorities in past jobs. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Groomfield Recruitment Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Transport Administrator. Brush up on your knowledge of transport operations, customer service, and GDPR regulations. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple priorities or handled complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your organisational prowess.
✨Communicate Clearly
Since the role involves liaising with drivers, customers, and councils, practice your communication skills. Be ready to discuss how you would handle enquiries and complaints professionally. Clear communication can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, challenges in the role, or future developments in school transport services. This shows your interest and helps you gauge if the company is the right fit for you.
