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- Tasks: Maximise revenue and enhance online customer experience in a dynamic e-commerce role.
- Company: Join a vibrant team in Cannock with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, bonus scheme, free lunches, and extra holiday.
- Why this job: Be part of a high-energy environment where your impact on sales is recognised.
- Qualifications: Experience in e-commerce or sales, strong analytical and communication skills required.
- Other info: Collaborate across teams to drive performance and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cannock
Working Hours: 7:30am – 4:30pm Monday – Friday
Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches and additional holiday.
As the Online Commercial Executive, you’ll be working closely with the E-commerce Key Account Manager. You’ll help maximise revenue, reduce margin leakage, improve customer responsiveness, and ensure a seamless online customer experience. This is a high-energy, hands-on role where performance is measured through sales activity, margin improvement, operational efficiency, and customer outcomes.
Key Responsibilities
- Identify and act on opportunities to increase GP%, reduce margin leakage, and optimise pricing and order quantities.
- Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience.
- Support the E-commerce Key Account Manager with enquiries, quoting and customer communication, enabling focus on higher-value accounts.
- Analyse e-commerce sales and order data to uncover growth, profitability and cross-sell opportunities.
- Support the optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase.
- Maintain and support e-commerce platforms, including product listings, pricing accuracy and inventory visibility.
- Work cross-functionally with marketing, purchasing and customer service teams to improve e-commerce performance and customer retention.
- Provide day-to-day support to the E-commerce Key Account Manager across account activity and customer management.
What We’re Looking For
- Experience in e-commerce sales, inside sales, commercial operations or account support.
- Strong commercial acumen with a focus on margin, pricing and profitability.
- Confident outbound communicator with a proactive sales mindset.
- Analytical skills with the ability to interpret sales and order data.
- Strong attention to detail and operational discipline.
- Comfortable working cross-functionally in a fast-paced environment.
- Adaptable and resilient, with the ability to support change and platform transition.
Online Commercial Executive in Great Wyrley employer: Groomfield Recruitment Ltd
Contact Detail:
Groomfield Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Commercial Executive in Great Wyrley
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! If you’ve got experience with e-commerce sales or data analysis, make sure to highlight that in conversations. Use specific examples to demonstrate how you’ve maximised revenue or improved customer experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their e-commerce operations and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Online Commercial Executive in Great Wyrley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Online Commercial Executive role. Highlight your e-commerce experience and any relevant skills that match what we're looking for, like commercial acumen and analytical abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for e-commerce and how you can help us maximise revenue and improve customer experiences. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive sales and improve margins. Numbers speak volumes, so don’t shy away from sharing quantifiable results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Groomfield Recruitment Ltd
✨Know Your Numbers
As an Online Commercial Executive, you'll need to demonstrate your understanding of e-commerce metrics. Brush up on key performance indicators like GP%, margin leakage, and sales data analysis. Be ready to discuss how you've used these metrics in past roles to drive results.
✨Showcase Your Communication Skills
This role requires confident outbound communication, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or cross-functional teams in the past. Highlight any experiences where your proactive approach led to improved customer outcomes.
✨Demonstrate Analytical Thinking
Analytical skills are crucial for this position. Be prepared to discuss how you've interpreted sales and order data to uncover growth opportunities. Consider bringing a case study or example from your previous experience that showcases your ability to analyse data and make informed decisions.
✨Emphasise Adaptability
In a fast-paced environment, adaptability is key. Think of instances where you've successfully navigated change or supported platform transitions. Share how you maintain operational discipline while being flexible to meet evolving business needs, as this will resonate well with the interviewers.