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For Companies At a Glance
- Tasks: Manage key retail accounts and drive growth in the DIY sector.
- Company: Join a globally recognised premium brand with a dynamic culture.
- Benefits: Competitive salary, career growth, and exposure to major retail customers.
- Why this job: Make a real impact on business growth and product launches.
- Qualifications: Experience in Key Account Management and strong relationship-building skills.
- Other info: Fast-paced environment with opportunities for collaboration and innovation.
The predicted salary is between 45000 - 55000 £ per year.
Are you a commercially driven Key Account Manager with experience in the DIY or home improvement sector? Do you enjoy building strong customer relationships, driving growth, and owning strategic accounts? This is an opportunity to join a globally recognised, premium brand and play a key role in expanding its presence across major UK retail channels.
The Role
As Key Account Manager – DIY, you will take ownership of key national retail accounts, developing long-term partnerships and driving commercial performance across both in-store and online channels. You will lead account strategy from planning through to execution, working closely with internal teams and external partners to deliver growth, optimise product ranges, and maximise visibility. This is a highly visible role with real ownership, where you will directly influence business performance and customer success.
Key Responsibilities
- Manage and develop relationships with major DIY retail partners, including key decision-makers
- Own and execute strategic account plans aligned with business objectives
- Identify growth opportunities and lead commercial negotiations
- Manage product assortments across physical stores and digital platforms
- Analyse sales performance (sell-in / sell-out) and optimise product ranges
- Lead forecasting, promotional planning, and annual account cycles
- Negotiate trading agreements, pricing, and promotional activity
- Drive online visibility through strong content, campaigns, and digital strategy
- Collaborate cross-functionally with Sales, Marketing, Product, and Supply Chain teams
- Coordinate with the supply chain to ensure smooth order flow and product availability
- Act as a brand ambassador in all customer interactions
About You
You are a commercially focused account manager who thrives in a fast-paced, customer-facing environment and enjoys taking ownership of key relationships.
Experience & Skills
- Proven experience in Key Account Management, ideally within DIY, home improvement, or building materials
- Experience working with large national retailers
- Strong commercial and negotiation skills
- Ability to build and manage relationships at a senior level
- Strong analytical skills, with experience using Excel or similar tools
- Experience with forecasting, promotions, and account planning
- Understanding of supply chain processes and commercial lifecycle
- Confident presenter with excellent communication skills
- Experience working with ERP systems (e.g. SAP) is advantageous
- Full UK driving licence
Highly Desirable
- Experience managing accounts within the Kingfisher group (B&Q and/or Screwfix)
- Experience managing tenders, product launches, and range planning
What You'll Bring
- Strong relationship-building skills
- Ability to manage multiple stakeholders and priorities
- Commercial curiosity and a data-driven approach
- A collaborative, team-oriented attitude
- Ambition and motivation to grow within a high-performing environment
Why Join
- Represent a globally recognised, premium brand
- Own and develop key national retail accounts
- Work in a fast-growing, agile business environment
- Gain exposure to major retail customers and decision-makers
- Play a key role in new product launches and market expansion
- Collaborate with a dynamic, supportive team
- High-visibility role with real impact on business growth
Key Account Manager - DIY in London employer: GROHE
Contact Detail:
GROHE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - DIY in London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or even local meetups related to DIY and home improvement. It's all about making connections and getting your name out there. You never know who might be looking for a Key Account Manager just like you!
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights, articles, or even your own experiences in the DIY sector on platforms like LinkedIn. This not only positions you as a knowledgeable candidate but also attracts potential employers to you.
✨Tip Number 3
Prepare for interviews by researching the company and its key accounts. Understand their products, market position, and competitors. This will help you tailor your responses and demonstrate your genuine interest in driving growth for their brand.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities waiting for someone with your skills. Plus, it shows you're proactive and really keen on joining our team. Let's get you that Key Account Manager role!
We think you need these skills to ace Key Account Manager - DIY in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in the DIY sector and any relevant achievements that showcase your ability to build strong customer relationships and drive growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the DIY industry and how your skills align with our needs. Be sure to mention specific examples of your past successes in account management.
Showcase Your Analytical Skills: Since this role involves analysing sales performance and optimising product ranges, make sure to highlight your analytical skills. Mention any tools you’ve used, like Excel, and how you've applied them to drive results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GROHE
✨Know Your Accounts
Before the interview, research the key national retail accounts you'll be managing. Understand their business models, recent performance, and any challenges they face. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led in the past. Be ready to discuss how you approached these situations, the strategies you used, and the outcomes. This will highlight your strong commercial skills and ability to drive growth.
✨Be Data-Driven
Brush up on your analytical skills and be prepared to discuss how you've used data to inform your account strategies. Whether it's sales performance analysis or forecasting, showing that you can leverage data effectively will set you apart.
✨Demonstrate Relationship Building
Think of specific instances where you've built strong relationships with key stakeholders. Be ready to share how you maintained these relationships and the impact they had on business performance. This will showcase your ability to manage multiple stakeholders effectively.