GROHE UK is seeking a dedicated service administrator to handle inbound service contacts via calls and emails, delivering first class customer service and accurate product information.
You will assess faults under warranty, arrange spare parts or engineers when needed, advise customers on installation and product specifications, and support warranty processes to meet SLA targets. This role emphasizes ambassadorial duties and continuous learning within GROHE UK.
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Technical Service Coordinator - Customer Care & Warranty employer: Grohe AG
LIXIL Global Design is an exceptional employer, offering a vibrant and collaborative work culture in the heart of London-Richmond, where creativity thrives beside the scenic river Thames. As an intern, you will not only gain invaluable hands-on experience working on innovative design projects but also benefit from mentorship by seasoned professionals, fostering your growth in a supportive environment that embodies our core values of integrity, respect, and continuous learning.
