At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Earn competitive pay, cash tips, discounts, and enjoy a profit share bonus.
- Other info: Enjoy 24/7 wellbeing support and fantastic opportunities for personal development.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Compensation: Minimum Wage
Bar & Waiting Team Member – Tips, Growth & Perks employer: Groes Inn
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a strong commitment to teamwork, we ensure that every member feels valued and part of our success story.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Member – Tips, Growth & Perks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! Whether it's talking about your favourite beers or sharing why you love working in a team, let your enthusiasm shine through. Remember, they’re looking for brand ambassadors who are proactive and supportive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JW Lees family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Bar & Waiting Team Member – Tips, Growth & Perks
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you're not just looking for a job, but that you genuinely care about providing top-notch service and creating memorable experiences for our customers.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody our values of being Proud, Savvy, Honest, Passionate, Personal, and Together. This will show us that you’re a great fit for our team!
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re looking for individuals who are confident and can recommend food and drink with flair. Authenticity is key, so be genuine and let us know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fabulous team!
How to prepare for a job interview at Groes Inn
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend items will show your passion for hospitality and make you stand out as a brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this is key to thriving in a family-oriented environment like JW Lees.
✨Customer Service is Key
Prepare to discuss your approach to providing excellent customer service. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on tailoring service to suit individual needs.
✨Be Yourself
While experience is great, being proactive and passionate about hospitality is what really matters. Let your personality shine through in the interview; they want to see the real you and how you'd fit into their fabulous team.
