At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: Cool and quirky pub in the heart of Spitalfields Market.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, development courses, and a supportive work environment.
- Why this job: Join a vibrant team and grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
A lovely little pub in Spitalfields market for a pint of craft beer, cocktail, light snack or main meal. The Grocer is a cool and quirky little pub in the heart of Spitalfields Market. Boasting a cool British seasonal menu, tons of craft beer and divine cocktails, it really is the place to be after a long day of shopping in the market.
What we offer our supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Grocer
The Grocer is an exceptional employer located in the vibrant Spitalfields Market, offering a unique work environment where creativity and passion for hospitality thrive. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts, we prioritise employee growth and well-being. Join our team and be part of a supportive culture that values exceptional customer service and fosters personal development in a lively pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene in Spitalfields! Visit The Grocer and chat with the staff. This shows your genuine interest and helps you understand the vibe, which can really set you apart during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They might share insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your passion for customer service! During any interactions, whether it's an informal chat or an interview, share stories that highlight your experience and commitment to delivering exceptional service.
✨Tip Number 4
Don’t forget to follow up! After applying, send a friendly message to express your enthusiasm for the role. It keeps you on their radar and shows you're keen to join the team at The Grocer.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the Supervisor role. We’re looking for someone who can build rapport with both customers and the team, so showcase any leadership or training experience you have!
Be Authentic:Don’t be afraid to let your personality come through in your application. We’re a quirky pub, and we appreciate authenticity. Share a bit about yourself and what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role and our lovely pub!
How to prepare for a job interview at Grocer
✨Know the Pub Inside Out
Before your interview, make sure you’ve done your homework on The Grocer. Familiarise yourself with their menu, the types of craft beers they offer, and any special events they might host. This shows your genuine interest in the pub and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you built rapport and handled difficult situations, as this will demonstrate your ability to lead a team effectively.
✨Emphasise Team Training and Development
Since training the team is a big part of the role, come ready to discuss your approach to mentoring and developing others. Share specific strategies you’ve used in the past to help team members grow, and how you ensure everyone is knowledgeable and confident in their roles.
✨Be Ready to Discuss Safety and Responsibility
As a key holder, safety is paramount. Be prepared to talk about your experience with managing shifts, ensuring compliance with health and safety regulations, and how you handle emergencies. This will show that you take the responsibility seriously and can lead shifts safely.
