Applications and Solutions Manager in Sheffield

Unleash your potential. Change the game with Gripple. We’re on the hunt for an Applications and Solutions Manager to lead a high-performing applications team, solve complex challenges, evolve our business systems, and keep our business running smoothly. If you thrive on leadership, fast problem-solving, and making systems work for people, this is your next move!

This opportunity is open to both internal and external candidates.

Why Gripple? We’re not just innovators—we’re game-changers. Since 1989, Gripple has led the charge in wire joining and suspension systems. As a 100% employee-owned business, we don’t just hire talent—we invest in it.

What’s in it for you:

• Share ownership: Buy a stake in Gripple and the GLIDE group and share in our success
• 15% non-contributory pension
• 32 days’ holiday, increasing with long service, plus quarterly 'thank you' days and your birthday off
• Private healthcare, family-focused policies, and exceptional benefits that support your wellbeing at every stage
• Career development, and room to grow

The role: Based at our Norfolk Bridge Works site in Sheffield, you will be reporting to and working with the Global IT Manager to support eight sites across Sheffield and Rotherham. Leading a small team and working as part of a global IT team of 20, your purpose will be to own key business systems including our ERP, CRM and PLM solutions as well as several key integrations.

What you'll be doing:

• Leading, supporting and developing a team of two application developers through regular one-to-ones, coaching, objective setting and performance reviews.
• Taking ownership of application support escalations and the ongoing development of Gripple’s key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM.
• Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics 365 Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach.
• Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan.
• Working with colleagues across the business to identify opportunities to improve processes, enhance system functionality and make better use of existing platforms.
• Owning and managing Azure DevOps for the applications team, ensuring requirements, user stories, development activity, testing, defects, releases and documentation are clearly controlled.
• Overseeing the integrations, third-party applications and ISV solutions that support end-to-end business processes.
• Establishing effective development and release management practices, including source control, testing, change control and deployment.
• Building strong relationships with business stakeholders, technology partners and vendors to resolve issues and support reliable, secure and effective applications.
• Planning and prioritising team resources across support escalations, continuous improvement and project delivery.
• Developing and maintaining technical, support and process documentation to strengthen team capability and improve service outcomes.
• Ensuring team members have clear development plans and access to relevant training and progression opportunities.

Who you are:

• A positive, approachable leader with a strong customer-focused mindset and a genuine commitment to delivering great service.
• Able to manage your own workload effectively while setting clear expectations and good working practices across the applications team.
• A natural problem-solver who takes a structured, logical approach to diagnosing issues and finding practical solutions.
• Comfortable working both independently and collaboratively within a wider IT team.
• A genuine interest in technology, with an open and curious approach to new tools, ways of working, and continuously learning.

Skills and experience:

• Good working knowledge of Microsoft Dynamics 365 Finance and Operations, including core business processes, security, licensing, workflows, reporting and integration options.
• Experience supporting or managing enterprise applications in a manufacturing, engineering or similarly complex environment.
• Understanding of the Dynamics 365 application lifecycle, including requirements, configuration, testing, release management and deployment between environments.
• Strong critical-thinking and consultation skills, with the confidence to understand business needs, challenge requests constructively and help shape practical, value-focused solutions.
• Ability to translate business needs into clear functional and technical requirements for developers, implementation partners and software vendors.
• Understanding of integrations, APIs, data entities and middleware, with the ability to assess dependencies and investigate issues across connected systems.
• Experience using Azure DevOps to manage requirements, development activity, testing, defects, releases and documentation.
• Knowledge of Microsoft Dynamics 365 Customer Engagement and its integration with wider Microsoft business applications, including Dual-write.
• Sufficient understanding of software development, source control, testing and deployment principles to guide a development team and challenge proposed approaches.
• Experience supporting Product Lifecycle Management or engineering systems, ideally PTC Windchill and ThingWorx, would be advantageous.
• Strong leadership, communication and organisational skills, with the confidence to manage stakeholders, set expectations and handle difficult conversations.
• A structured approach to problem-solving, with the ability to prioritise competing demands and drive issues through to resolution.

The Gripple Spirit: Our values – fun, integrity, passion, entrepreneurship, teamwork, innovation – aren’t just words on a wall. They shape everything we do. Join us, and you’ll experience true work-life balance, an inclusive and caring workplace where your ideas matter, and your impact is felt globally.

Take a closer look: Learn more about who we are and how we’re changing the game: Gripple About Us

Apply by 24th August 2026. Bring your ambition. We’ll bring the opportunity. Join a team where everyone belongs. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued with a sense of belonging.