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- Tasks: Manage client relationships and deliver impactful marketing strategies.
- Company: Gripped is a digital-first agency specializing in B2B SaaS and tech marketing.
- Benefits: Enjoy 25 days of holiday, profit sharing, uncapped commission, and a supportive growth culture.
- Why this job: Join a fast-growing team and work with exciting tech clients while advancing your marketing career.
- Qualifications: Degree level education and 3+ years in account management with digital marketing knowledge required.
- Other info: Based in central London, offering a vibrant work environment and opportunities for personal development.
The predicted salary is between 28800 - 42000 £ per year.
About the role:
We are looking for a confident, enthusiastic, and experienced Account Manager to join the Gripped team. If you're looking to progress your digital marketing career in a rapidly growing agency delivering game-changing digital sales and marketing strategies for an exciting array of customers, then we might be the next step in your career.
About Gripped:
We're a digital-first sales & marketing agency for B2B SaaS, technology & IT companies. Using a combination of content marketing, SEO, automation, paid media and market understanding, we help our customers differentiate before their competitors get out of bed.
Role responsibilities:
- Build and maintain day-to-day customer relationships that keep us abreast of their business objectives, the state of their business and support customer retention.
- Creation & management of a rolling set of 90-day objectives and 30-day sprints for customers aligned to a customer-facing marketing plan. Reported on monthly in Customer Reporting calls, led by you.
- Manage the available scope of your customers to ensure the right things are delivered at the right time, by the right people to hit the objectives you have set.
- Identify upsell opportunities within your customer base, and prepare proposals to pitch these to your customers.
- Be the voice of your customers internally, ensuring their brand, proposition, tone of voice and personas are reflected in all the work that our specialist team delivers.
- Draw insights out of customer data, paired with a narrative you have crafted that delivers the learnings gathered from our previous activity, the outcomes our previous activity delivered and how that will influence what we do next.
Experience and skills:
- Educated to degree level or equivalent
- 3+ years of account management experience
- Excellent communication skills
- An understanding of Digital Marketing principles
- Experience of martech such as HubSpot and Google Analytics
- Exposure to a variety of Marketing techniques and projects
- All set against a B2B environment
What can you expect in return?
Personal and professional growth. We invest in the people that invest in Gripped. This might mean going for a career coffee with a founder or it might be your line manager creating a development plan to help get you that promotion. But whether we are a stepping stone in your career path, or if you are still here in 5 years time – our hope is that you have grown as an individual and as a marketer.
Why join Gripped?
- 25 Days holiday allowance
- Generous pension contributions
- Annual Profit Share Bonus
- Uncapped Commission
- A culture of learning and development
- Company Summer Away Days and Christmas party
- Based in central London near Borough Market
- Choice of your own laptop and equipment
- Career progression
- Company Social Committee
- Cycle to work scheme
- Work with an exciting range of SaaS and tech companies
- Working for an ambitious, fast-growing agency
Marketing Account Manager employer: Gripped | B2B Digital Marketing Agency for SaaS & Tech
Contact Detail:
Gripped | B2B Digital Marketing Agency for SaaS & Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Account Manager
✨Tip Number 1
Familiarize yourself with the B2B SaaS landscape. Understanding the specific challenges and opportunities in this sector will help you connect better with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your experience with martech tools like HubSpot and Google Analytics. Be prepared to discuss how you've used these tools to drive results in past roles, as this will be crucial for the Account Manager position.
✨Tip Number 3
Prepare examples of successful customer relationships you've built in previous roles. Highlight how you maintained communication and aligned marketing strategies with their business objectives, as this is a key responsibility of the role.
✨Tip Number 4
Research Gripped's current clients and case studies. Being knowledgeable about their work will not only impress during your interview but also allow you to tailor your approach to fit their company culture and values.
We think you need these skills to ace Marketing Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management experience and digital marketing skills. Use specific examples that demonstrate your ability to build customer relationships and manage projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of B2B marketing and how your previous experiences align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasize your communication skills and familiarity with martech tools like HubSpot and Google Analytics. Provide examples of how you've used these tools to drive results in past roles.
Highlight Growth Mindset: In your application, express your desire for personal and professional growth. Mention any relevant training or development plans you have pursued in the past and how they have prepared you for this role.
How to prepare for a job interview at Gripped | B2B Digital Marketing Agency for SaaS & Tech
✨Show Your Enthusiasm for Digital Marketing
Make sure to express your passion for digital marketing during the interview. Share specific examples of how you've successfully implemented digital strategies in previous roles, and demonstrate your understanding of current trends in the B2B SaaS space.
✨Prepare for Customer Relationship Scenarios
Since the role involves building and maintaining customer relationships, be ready to discuss past experiences where you effectively managed client expectations and fostered strong partnerships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Analytical Skills
The job requires drawing insights from customer data. Be prepared to talk about your experience with tools like Google Analytics and HubSpot. Discuss how you've used data to inform marketing strategies and improve customer outcomes in your previous roles.
✨Demonstrate Your Understanding of Upselling
Upselling is a key responsibility in this position. Think of examples where you've identified upsell opportunities and successfully pitched them to clients. This will show your ability to not only manage accounts but also grow them.
