Grind in London seeks a data-driven Senior Customer Value & Retention Lead to own the data and strategy behind DTC customer lifetime value and retention. You'll dig into numbers, identify leaks across the lifecycle, and convert into prioritized plans.
This is a hands-on strategic role working with CRM, Ecommerce and Growth leads to deliver prioritized initiatives. You'll collaborate with Product, Customer Experience, Operations, Data and Brand, driving measurable commercial impact in a
#J-18808-Ljbffr
Senior LTV & Retention Strategist (DTC) employer: Grind
Grind is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises lifestyle balance without the late-night shifts typical in hospitality. As a Bar Manager, you'll lead a passionate team in a high-energy environment while benefiting from generous perks like a Crew Card for discounts, wellness support, and opportunities for personal growth through training and development programmes. Join us at Grind, where your passion for coffee and cocktails can thrive alongside our commitment to sustainability and community impact.
