People & Culture Manager
People & Culture Manager

People & Culture Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR initiatives, enhance company culture, and support talent development at Grind.
  • Company: Grind is a sustainable coffee company based in London, committed to making a positive impact.
  • Benefits: Enjoy 25 days holiday, wellness schemes, mental health services, and great staff discounts.
  • Why this job: Join a dynamic team shaping the future of coffee with a focus on sustainability and inclusivity.
  • Qualifications: Experience in HR, knowledge of UK labour laws, and strong interpersonal skills are essential.
  • Other info: Flexible work between our Roastery in Bermondsey and head office in Shoreditch.

The predicted salary is between 36000 - 60000 £ per year.

A bit about us.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we\’ve expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home.

You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans in people’s homes, supermarkets across the UK and in hotels around the world.

Based in Shoreditch, we have a team of talented people working on everything from product development to finance, to customer experience. We’re looking for someone to join our growing team and help us in building the future of Grind.

We think coffee can be a force for good. Whether it\’s through creating the UK\’s first compostable coffee pods, our plastic-free packaging or carbon-free shipping – we\’re on a mission to be the world\’s most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry – in our first year, we recovered 43 million pods\’ worth of ocean-bound plastic.

A bit about the role.

As the HR Business Partner for Grind Coffee Roasters (GCR), you will play a pivotal partnership role to our Roastery (coffee warehouse & production) and Head Office teams. These units of the company are composed of approximately 100 diverse and driven employees in two different professional settings. As the People and Culture lead for these units, you will be responsible for executing both the strategy and processes. Your responsibilities will span across all aspects, offering an exceptional opportunity to create positive impact.

With a keen understanding of UK labour legislation, you will provide leadership in job/team design, talent acquisition, organisation development, employee relations, talent development, compensation and benefits, and contribute to shaping a vibrant and inclusive work environment. This role requires a seasoned HR professional capable of navigating complex challenges, driving change initiatives, and promoting a high-performance culture within a fast-paced environment. A true HR generalist, your expertise will be instrumental in propelling Grind forward as a dynamic and progressive workplace, committed to the growth and well-being of our team members.

The successful candidate will split their time between our Roastery in Bermondsey and our head office in Shoreditch.

Responsibilities:

Organisational Culture

  • Reporting into the Head of People and Culture and partnering with the broader People Team and business leaders, create and sustain a vibrant company culture that aligns with Grind’s vision and values.
  • Support the development and implementation of diversity, equity, and inclusion initiatives.
  • Work with the People Operations Manager to develop and implement employee surveys aimed at understanding and improving the employee experience.
  • Work with the Head of People and Culture to develop and implement reward and recognition programs that inspire and motivate the Grind workforce.
  • Team Design and Talent Acquisition

  • Partner with unit leaders to understand current and future team needs, and design a workforce plan and talent acquisition strategy.
  • Support managers to design jobs and team structures to enable delivery of team goals.
  • Support managers with recruitment processes.
  • Work with the Head of People and Culture to develop a Grind employee value proposition.
  • Employee Relations

  • Act as a trusted advisor on employee relations matters, ensuring a person-centred approach to processes and compliance with UK labour legislation.
  • Address and resolve complex employee relations issues, fostering a positive and inclusive work environment.
  • Provide training and real-time coaching to managers in order to uplift the overall capability of Grind managers in managing people and employee relations matters.
  • Talent Development

  • Design and execute talent development programs to enhance employee skills and capabilities.
  • Partner with L&D to understand the learning and development needs across the units.
  • Develop and drive initiatives for continuous learning and professional growth.
  • Provide training and coaching to managers to uplift the overall leadership capability.
  • Performance Management

  • Oversee the performance management process, providing guidance to managers on goal-setting, feedback, and professional development plans.
  • Implement strategies to drive high performance and employee engagement.
  • Compensation and Benefits

  • Partner with the Head of People and Culture to review the current pay and benefits in place for GCR and make recommendations for the development and implementation of compensation programs.
  • Ensure compliance with regulatory requirements and industry standards.
  • Analytics and Reporting

  • Partner with the People Operations Manager to monitor, measure, and analyse HR metrics and provide insights and recommendations based on data-driven decisions.

  • Required Skills, Experience and Attributes:

  • Proven experience as an HR business partner or senior HR generalist.
  • In-depth knowledge of UK labour legislation and HR best practices.
  • Exceptional interpersonal and communication skills and ability to build strong relationships with diverse stakeholders at all levels.
  • Strong analytical and problem-solving abilities, with a proactive and solution-oriented mindset.
  • Experience in effectively resolving complex employee relations issues.
  • Demonstrated experience leading HR initiatives in a dynamic and evolving business environment.
  • Ability to drive and manage organisational change.
  • Experience effectively coaching and developing people leaders.
  • Personal experience as a line manager is beneficial.
  • Previous experience in an HR role within a rapidly growing startup environment, and/or a Roastery, warehouse or production facility is an asset.
  • Qualifications:

  • CIPD level 5 or equivalent – we know that the pathway to HR excellence is not always a qualification so if you have equivalent education or work experience, your application is welcome.

  • Benefits:

  • 25 days of holiday per annum plus Bank Holidays
  • Access to our company wellness scheme
  • Full access to our mental health service
  • Great staff discounts for friends and family
  • Career development opportunities
  • Salary:

    £50,000 – £55,000

    Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. If you require adjustments to the application process please let us know.

    People & Culture Manager employer: Grind

    Grind is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to sustainability and employee well-being. With a commitment to professional growth, employees benefit from comprehensive talent development programmes, wellness initiatives, and generous holiday allowances, all while working in the dynamic and creative environment of Shoreditch and Bermondsey. Join us in our mission to revolutionise the coffee industry and make a positive impact on the world.
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    Contact Detail:

    Grind Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land People & Culture Manager

    ✨Tip Number 1

    Familiarise yourself with Grind's mission and values, especially their commitment to sustainability and inclusivity. This will help you align your discussions during interviews with their culture and demonstrate your genuine interest in their goals.

    ✨Tip Number 2

    Network with current or former employees of Grind on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.

    ✨Tip Number 3

    Prepare to discuss your experience with diversity, equity, and inclusion initiatives. Given Grind's focus on these areas, showcasing your past successes in creating inclusive environments will set you apart from other candidates.

    ✨Tip Number 4

    Be ready to share examples of how you've driven change in previous roles. Grind is looking for someone who can navigate complex challenges, so demonstrating your problem-solving skills and adaptability will be crucial.

    We think you need these skills to ace People & Culture Manager

    HR Business Partnering
    Knowledge of UK Labour Legislation
    Interpersonal Skills
    Communication Skills
    Analytical Skills
    Problem-Solving Skills
    Employee Relations Management
    Talent Acquisition Strategy
    Organisational Development
    Diversity, Equity, and Inclusion Initiatives
    Performance Management
    Coaching and Development of People Leaders
    Change Management
    Data-Driven Decision Making
    Experience in Fast-Paced Environments

    Some tips for your application 🫡

    Understand the Company Culture: Before applying, take some time to understand Grind's mission and values. Highlight how your personal values align with their commitment to sustainability and inclusivity in your application.

    Tailor Your CV: Make sure your CV reflects your experience as an HR business partner or generalist. Emphasise your knowledge of UK labour legislation and any relevant achievements that demonstrate your ability to drive change and foster a positive work environment.

    Craft a Compelling Cover Letter: In your cover letter, discuss specific examples of how you've successfully implemented HR initiatives in previous roles. Mention your experience in talent acquisition, employee relations, and team development, and how these can benefit Grind.

    Showcase Your Interpersonal Skills: Since the role requires exceptional communication skills, provide examples in your application that demonstrate your ability to build relationships with diverse stakeholders. This could include experiences where you resolved complex employee issues or led training sessions.

    How to prepare for a job interview at Grind

    ✨Understand Grind's Mission

    Before your interview, make sure you fully grasp Grind's mission to be the world's most sustainable coffee company. Familiarise yourself with their initiatives like compostable coffee pods and the Better Coffee Foundation. This will show your genuine interest in the company and its values.

    ✨Showcase Your HR Expertise

    Prepare to discuss your experience as an HR business partner or generalist, particularly in relation to UK labour legislation. Be ready to provide examples of how you've successfully navigated complex employee relations issues and driven change initiatives in previous roles.

    ✨Emphasise Cultural Fit

    Grind is looking for someone who can create and sustain a vibrant company culture. Think about how your personal values align with Grind's vision and be prepared to share specific examples of how you've contributed to a positive workplace culture in the past.

    ✨Prepare Questions

    Have thoughtful questions ready for your interviewers. Ask about their current challenges in talent acquisition or employee engagement, and how they envision the role of People & Culture Manager evolving. This demonstrates your proactive mindset and genuine interest in contributing to their success.

    People & Culture Manager
    Grind
    Location: London
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    • People & Culture Manager

      London
      Full-Time
      36000 - 60000 £ / year (est.)
    • G

      Grind

      50-100
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