At a Glance
- Tasks: Lead a vibrant bar team, serving classic and innovative drinks in a buzzing atmosphere.
- Company: Grind, a sustainable coffee company with a mission to make a positive impact.
- Benefits: Enjoy 50% off food and drinks, social events, and a wellbeing allowance.
- Other info: Diversity is valued; we welcome all applicants to join our inclusive team.
- Why this job: Join a passionate team and create memorable experiences for customers in London's nightlife.
- Qualifications: Previous bar experience and strong communication skills are essential.
The predicted salary is between 30150 - 36850 £ per year.
A bit about us.
Grind is a coffee company that lives in London.
Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery.
Our cafes and coffee shops are the beating heart of Grind, they are where it all began.
We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches.
We think coffee can be a force for good.
Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.
In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.
A bit about the role.
We are looking for an enthusiastic Bar Supervisor who enjoys making classical drinks with contemporary twists.
Evenings at Grind offer a variety of classics, coffee cocktails and guest cocktails.
We’re all about creating a buzzing atmosphere by turning up the tunes, dimming the lights and serving the best espresso martini in London!
We are looking for energetic night owls to join the Grind Crew and as a Bar Supervisor of course we expect the usual stuff on a day to day basis; great service, standardisation and some quality shaking.
To be eligible for this role, you will need to demonstrate confidence in supporting a small team in a very busy and high-volume hospitality environment.
You must drive sales through supporting the team, and delivering speedy service with passion on the bar!
We expect some previous experience working in a bar environment, and a 'work with the team' approach/attitude at all times.
Role responsibilities.
- Support the management team in the running of a high volume & fast-paced bar
- Possess full understanding of Grind Steps of Service
- Deliver exemplary service in line with our procedures
- Help to deliver bar training & developing programs to all bar staff
- Motivate all staff and project a positive attitude at all times.
- To undertake regular team meetings and participate in necessary Management meetings.
- To abide by the house rules at all times
- Displays a smart and professional appearance, representing the company in a positive manner
You’ll have.
- Possess excellent communication skills to enable effective dialogue with colleagues and customers
- Ability to work well under pressure and use initiative
- Ability to problem solve and escalation complains accordingly
- Dedicated team-player, who strives for excellence and leads by example
- Strong time-management and prioritisation skills
Diversity and Inclusion.
Grind is an equal opportunity employer and we value diversity at our company.
We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
If there are any adjustments you need to help you bring your best self to an interview with us please let us know.
Benefits and Perks.
- NEST Pension: We offer a pension scheme to help you plan for your future.
- Financial support: access to interest-free, short-term loans when you need them most.
- Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team.
- Discounts online: Up to 40% off our retail line online.
- Spectrum
Life: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
- Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
- Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
- Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 12 hours.
- Social Events: Join us for team social events to connect and have fun.
- Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.
- Wellbeing Allowance: Up to £75 annually to spend on your wellbeing.
- Birthday Treat: £20 birthday gift
Grind run a tronc scheme, which is managed by an independent tronc master.
Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.
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Bar Supervisor employer: Grind
Grind Coffee is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about the hospitality industry. With competitive salaries and opportunities for professional growth, employees are encouraged to develop their skills while enjoying a dynamic café atmosphere in a bustling location. Join us to be part of a team that values creativity, collaboration, and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grind. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grind
Don't be shy about reaching out to Grind directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grind and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grind
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
