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- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Grind, a vibrant coffee company committed to sustainability.
- Benefits: Competitive salary, staff discounts, and opportunities for career growth.
- Why this job: Be the face of a brand making a positive impact in the coffee industry.
- Qualifications: Experience in management and a passion for coffee and sustainability.
- Other info: Join a fast-paced environment with a mission to change the coffee game.
The predicted salary is between 36000 - 60000 £ per year.
Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we have expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans in supermarkets across the UK and in hotels around the world.
Our cafés and coffee trucks were where Grind all began, and they are still the beating heart of Grind. They are vibrant, exciting and sometimes high-pressure places to work. We think coffee can be a force for good. Whether it’s through creating the UK’s first compostable coffee pods, our plastic-free packaging or carbon-free shipping, we are on a mission to be the world’s most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry; in our first year, we recovered 43 million pods’ worth of ocean-bound plastic.
A bit about the role — As General Manager, we expect you to lead the team, drive service and sales and be the energetic, passionate face on the floor. Grind’s atmosphere is fast-paced and vibrant; you will cultivate a resilient and adaptable team to uphold Grind standards and deliver the best customer experience. You will implement a strong working ethos between Front of House.
General Manager employer: Grind | Certified B Corp
Contact Detail:
Grind | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the coffee industry. Attend events, join local meetups, or even pop into Grind cafés to chat with staff. You never know who might have a lead on that General Manager role!
✨Tip Number 2
Show your passion for coffee and sustainability! When you get the chance to speak with potential employers, share your thoughts on how you can contribute to Grind's mission. Let them see your enthusiasm for making a difference in the coffee world.
✨Tip Number 3
Prepare for interviews by researching Grind’s values and recent initiatives. Be ready to discuss how your experience aligns with their goals, especially around sustainability and customer service. This will show you’re not just another candidate but someone who truly gets what Grind is all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Grind family. So, hit that apply button and let’s get you in for an interview!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you connect with Grind's mission of sustainability. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our coffee journey.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the General Manager role. Highlight your leadership skills and experience in fast-paced environments. We appreciate when applicants take the time to align their skills with what we’re looking for at Grind, so don’t hold back!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Whether it’s a unique story or a quirky fact about yourself, we want to know the real you. This helps us see how you might fit into our vibrant Grind culture.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Grind | Certified B Corp
✨Know Your Grind
Before stepping into the interview, make sure you know all about Grind's mission and values. Familiarise yourself with their sustainable practices and how they’ve made an impact in the coffee industry. This shows your genuine interest and aligns your passion with theirs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate and adapt, as well as how you maintain a positive atmosphere even during busy times.
✨Customer Experience Focus
Grind prides itself on delivering exceptional customer experiences. Be ready to discuss specific strategies you've implemented in the past to enhance customer satisfaction. Think about how you can bring that same energy and creativity to Grind’s cafés and coffee trucks.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Grind’s future plans, team culture, and sustainability initiatives. This not only shows your enthusiasm but also helps you gauge if this vibrant environment is the right fit for you.
