At a Glance
- Tasks: Be the friendly face of our GP Practice, supporting patients and the healthcare team.
- Company: Join a small, welcoming GP Practice with a dedicated team.
- Benefits: Flexible hours, supportive environment, and the chance to make a difference.
- Other info: Perfect for those looking to grow in a dynamic, patient-focused setting.
- Why this job: Gain valuable experience in healthcare while helping patients navigate their care.
- Qualifications: GCSEs in English and Maths, plus great communication skills.
The predicted salary is between 10 - 13 £ per hour.
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
17 hours per week working Monday and Tuesday between 8am-6.30pm.
Main duties of the job:
- Being the initial point of contact for patients contacting the Practice, whether on the telephone, face to face or via online methods.
- Relaying messages to patients via a range of methods.
- Updating rotas and clinics on the clinical system.
- Franking outgoing post.
- Supporting the administrative responsibilities around vaccination campaigns.
- Scanning clinical letters and attaching them to the correct patient records.
- Processing new patient registrations.
- Booking appointments for a range of appointment types.
- Dealing with general enquiries.
- Signposting patients to relevant services.
- Supporting patient recalls and appointments: blood tests and chronic disease clinics.
- Transfer and processing of medical records.
- Other relevant duties identified by the Management and partners.
About us:
We are a small friendly GP Practice with around 5300 patients. Our clinical team includes 3 GP Partners, an Advanced Nurse Practitioner and a team of Nurses and Health Care Assistants. We teach Medical Students and are a training Practice for GP Registrars.
In addition to the main responsibilities, the Administrator may be requested to:
- Action incoming emails and correspondence as necessary.
- Scan patient related documentation and attach scanned documents to patients healthcare records.
- Complete opening and closing procedures in accordance with the duty rota.
- Display promotional material on the allocated noticed boards and in the waiting room.
Qualifications:
- GCSE grade A to C in English and Maths.
Experience:
- Excellent interpersonal and communication skills.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Smart, polite and confident.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priority.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Able to work under pressure.
- Able to work in a changing environment.
- Able to use own initiative.
- Experience of Microsoft Office software.
- Experience of working in a GP Practice.
- Experience of using Systmone.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrator in King's Lynn employer: Grimston Medical Centre
Join our small, friendly GP Practice where you will play a vital role in supporting our multidisciplinary team and providing excellent service to our 5300 patients. We offer a supportive work culture that values teamwork and personal growth, with opportunities for professional development as we also teach Medical Students and train GP Registrars. Located in a welcoming community, this position allows for meaningful engagement with patients while enjoying a flexible part-time schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in King's Lynn
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Administrator in King's Lynn
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Grimston Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Grimston Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Grimston Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Grimston Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Grimston Medical Centre can really resonate with interviewers and show your commitment to the field.
